Bill was a helluva admin for that area (and a global admin too). He was constantly up and down the state, laptop and DSDPLus in tow wherever he went. Not only did he do a heck of a job managing ticket submissions, working with submitters, and massaging the DB, but he discovered and added copious amounts of data to the database from his own observations as well. He was a super sleuth (and still is), and an all round great guy. It wouldn't surprise me if Bill and his sleuthing efforts continue to benefit RR going forward, even if one might not know the data came from him. I wish him the very best going forward.
Mike