Monroe Co EMS A-3 out of service

[smorris]

Monroe County’s EMS A-3 for Pocono Hospital’s base station has been down for three days. EMS has been making their reports via phone. Anyone know if this is due to routine maintenance, or a system problem?

 

[DocentLuzuge]

It was xmiting an open carrier for a few hours late yesterday / afternoon early evening.

 

[smorris]

1 1/2 months, and it’s still down. I’m not sure what the heck is going on. You would think they would want to fix that patch fairly quickly. I thought it was an older system, but according to the FCC, the latest system was first used in July 2012. When I worked at Pocono, they got new equipment installed at the ER base station as well. Prior to 2012, they were using old Motorola C100 tone remote desk sets.

 

[smorris]

Apparently, the phone line responsible for that phone patch was damaged by water, according to Gary Hoffman. Verizon refuses to make repairs to the line, because "they have no intention on supporting copper wire telephones any longer". The Control Center, and the hospital are working on an alternative. I guess Verizon isn't so devoted to public safety missions as they say they are in their TV commercials. Interestingly enough, Verizon was more than happy to repair my line just 3 weeks ago, when Blue Ridge Cable accidentally cut my line. According to the tech, Verizon wont start replacing copper in the Stroudsburg area with fiber optic for at least another 2 years.

 

[DocentLuzuge]

Apparently, the phone line responsible for that phone patch was damaged by water, according to Gary Hoffman. Verizon refuses to make repairs to the line, because "they have no intention on supporting copper wire telephones any longer". The Control Center, and the hospital are working on an alternative. I guess Verizon isn't so devoted to public safety missions as they say they are in their TV commercials. Interestingly enough, Verizon was more than happy to repair my line just 3 weeks ago, when Blue Ridge Cable accidentally cut my line. According to the tech, Verizon wont start replacing copper in the Stroudsburg area with fiber optic for at least another 2 years.

smoris you are correct. verizon is not working on copper circuits anymore. Everything is moving to IP via fiber.

 

[maus92]

Apparently, the phone line responsible for that phone patch was damaged by water, according to Gary Hoffman. Verizon refuses to make repairs to the line, because "they have no intention on supporting copper wire telephones any longer". The Control Center, and the hospital are working on an alternative. I guess Verizon isn't so devoted to public safety missions as they say they are in their TV commercials. Interestingly enough, Verizon was more than happy to repair my line just 3 weeks ago, when Blue Ridge Cable accidentally cut my line. According to the tech, Verizon wont start replacing copper in the Stroudsburg area with fiber optic for at least another 2 years.

Verizon won't repair copper when fiber is nearby - they want you to more modern technology, and this event should stimulated that transition.

 

[smorris]

Verizon won't repair copper when fiber is nearby - they want you to more modern technology, and this event should stimulated that transition.

The Verizon tech told me they are replacing copper with fiber in rural areas first. So, the Stroudsburg area is out of luck, and on top of it, they’re behind schedule. I filed a complaint with the PUC, due to intermittent dial tone down time. I won my complaint by using the argument, “ If you offer the service, and I pay for the service, then you must maintain the service. Haven’t had a problem since. If they’re going to replace copper with fiber, then they must maintain current copper infrastructure until the switch. The PUC agreed. I don’t like to rely on cellular alone.