Need help Hytera rd982S

[Sgtgm]

I recently purchased 3 hytera RD982S (uhf 400-470) spit repeaters from a SK estate.The problem I am having is when I try to program them both the PC37 and 47 cables upon power up I hear the usb tone and after approx 10 secs it diconnects the usb and won't read the repeater.Acts like it is dealer locked out as none of the front keys work and the displays don't light up.All 3 do exactly the same thing.The back plate show V6.1.03.003.I don't know if it has been updated as I can't read it.Any help or suggestions greatly appreciated.

The repeaters go through there startup and digital light is flashing blue at the end of startup sequence

 

[Muxlow]

Sent you a PM

Sounds like a USB issue
As long as the programming cable is set to CPS and not FW it should read. Iv had this issue with a specific laptop it didnt like the USB ports but would work on one of them and not the other

Programming you can add a read/write password when reading the repeater you need to enter a password and same for writing back to it since you havnt made it THAT far cant say for sure if it has that

For the buttons being locked out its just a keypad lock to prevent accidental button hits.
One of the 4 buttons is programmed for keypad lock. Try pushing each one and if nothing happens push and hold each 1 for 2-3 seconds and see if anything happens

 

[Sgtgm]

Tried the button push both ways no luck.I will try another computer.Thanks for the info some information I found states dealer software can lock out the display and front buttons but I can't find any info on that and talking to a hytera dealer today he did not mention anything about that in his email .Sent me a bunch of firmware update downloads but cant even do that.Yup I watch between cps and firmware button on the 47 cable.

 

[Muxlow]

Is there anything plugged into the DB25 on the back? Iv had some MD/HM radios not want to program due to something plugged into the DB port on the back

Try shutting the repeater off. plug the cable in and put it in FW mode and power the repeater back up and see if it will let you do a FW upgrade or not

 

[Sgtgm]

Tried all the suggestions so far no luck

 

[headsense]

It sounds like a USB driver issue and the assigned driver for either cable should be the later or latest something around Hytera V5.30.42.0_64bit and installs as "Digital Radio Solution Provider Modems" published by MMCI Intenral Testing Software. If its a generic Prolific driver or other this could be your conflict on the USB port.

Alternatively, whilst my RD982S dont give me any grief like yours and the key function is same as discussed above, I do have a new old collection of PD700's that were dealer programmed with READ and WRITE passwords + a RENTAL timer option that expired 4 years ago. Some will attempt to read and stay connected continously, but will flag the read and write password once hitting the read or write CPS button, so you should at least see a warning request if applicable to your problem.

Others, will behave exactly like your repeater and connect and disconnect over a 10 second cycle and we suspect its a result of many repeated attempts at guessing the incorrect password and or a software conflict in the hardware ............... which we cant access so far and I have since obtained said dealers password attempting to help me out with this but still not worked. Still working on this one.

 

[radioopperator]

32bit or 64 bit? driver makes a difference. And yes can't have anything in front and rear plugs at the same time.

 

[Sgtgm]

I have followed everyones suggestions and it still appears like all font buttons and display are locked out and it states in the manual only a dealer can unlock it.I have pushed every combination of buttons to try and unlock it with no luck.Is there special dealer software and if so does anyone know what it is called.The usb connect tone comes on at start up and goes out as soon as the repeater boots.This has been very frustrating and I used to think M was bad!

 

[Muxlow]

Iv never herd of a special dealer CPS. Been with hytera for 10 years now and never came across nor seen anything about that and nothing comes up about it in the help files iv checked.
Only thing i see in a RD982s is auto keypad lock on startup, read password, write password and the repeater to shut off once the rental time expires

Might have to bring it to a local hytera dealer and let them try to read it

 

[a2s]

I have followed everyones suggestions and it still appears like all font buttons and display are locked out and it states in the manual only a dealer can unlock it.I have pushed every combination of buttons to try and unlock it with no luck.Is there special dealer software and if so does anyone know what it is called.The usb connect tone comes on at start up and goes out as soon as the repeater boots.This has been very frustrating and I used to think M was bad!

Does USB disconnection occur even if the repeater is connected in DL mode? If so, then the problem is definitely not in the passwords.

 

[Sgtgm]

Iv never herd of a special dealer CPS. Been with hytera for 10 years now and never came across nor seen anything about that and nothing comes up about it in the help files iv checked.
Only thing i see in a RD982s is auto keypad lock on startup, read password, write password and the repeater to shut off once the rental time expires

Might have to bring it to a local hytera dealer and let them try to read it

I'm guessing the auto keypad lock at start up is the problem.I presume as I am new to hytera cps that upon powering up the repeater I get the usb connect tone for about 10 seconds then when the repeater starts to boot up it drops and gives a disconnect tone. That must be the auto keypad lock code taking over.The proper cps should be able to read the repeater before it locks.Am I missing a step to put it in programming mode or update firmware mode prior to it locking out.Or should that be automated by the correct cps.I have a 47 cable with the switch and the front cable without a switch.I have used the front cable to program hytera dmr mobiles so I know it works.

 

[phadobas]

If you have a PC47 cable, there is a switch on it, which you should be able to toggle to "DL" mode. Turn off the repeater, connect the PC47 (in "DL" mode) to the PC and to the repeater.
Then turn on the repeater. It should turn on in download mode. The LED on the front should flash red for several seconds and then stay on solid red.

Now your PC should be able to update the firmware on it. Of course, this will not change the settings on the repeater, so if there is any sort of setting, commanding it to be in some sort of lock mode preventing all access, you still have some work to do. But at least you can establish that a) the repeater is doing something and b) your USB drivers are correct and your computer can talk to the repeater.

So I would try this first.

 

[Muxlow]

Auto keypad lock has nothing to do with reading the repeater
Iv programmed many of these and all it is is plug the cable in, click read. If there is a password a box will pop up asking for it. The USB disconnect tone sounds like either a issue with the cable or USB port not the repeater or CPS

You can program it from the front or rear cable makes no difference other then convenience
If you use the CPS i sent you thats the latest version so it will read it. Have you tried a different USB port or computer? Are you connecting the cable direct to the computer or using a USB hub?

 

[Sgtgm]

Auto keypad lock has nothing to do with reading the repeater
Iv programmed many of these and all it is is plug the cable in, click read. If there is a password a box will pop up asking for it. The USB disconnect tone sounds like either a issue with the cable or USB port not the repeater or CPS

You can program it from the front or rear cable makes no difference other then convenience
If you use the CPS i sent you thats the latest version so it will read it. Have you tried a different USB port or computer? Are you connecting the cable direct to the computer or using a USB hub?

what version of Windows does it require

 

[Muxlow]

10 or greater
Have to uninstall your current CPS then install the one i sent

 

[Sgtgm]

The firmware version on the backplate of these repeaters is V6.1.03.003.I presume this is much older firmware and will not work with the latest you have sent me.Any idea what cps should work.I did install what you sent and still get locked out results so I would say possibly a driver issue with the cable.It definitely gives a usb device error in windows 11 under device manager.

 

[Muxlow]

If your getting a device error then that is your problem. Right click on that usb port that is giving the error and remove the driver.

Try this driver

Dropbox

www.dropbox.com

 

[Sgtgm]

If your getting a device error then that is your problem. Right click on that usb port that is giving the error and remove the driver.

Try this driver

Dropbox

www.dropbox.com

These are both aftermarket cables any chance they use a prolific driver.Nothing is working tried on xp win7 and win 11.Tried many different usb drivers and software.Very frustrating.

 

[Muxlow]

Could be the cable itself then. Iv got a true blue hytera cable and a amazon one for a PD series and its hit n miss. Will work on some PD radios then specific others the amazon cable will not. Dont know if its radio revision type or FW that causes that