Your friend with the TRX-1 and PRO668
did finally get it to work after adding the third frequency you provided. So, it's not a system issue and that leaves scanner/programming issue. Perhaps you should try deleting the system and adding it again, see if that helps.
@budevans asked/suggested - "Does you're friend have Pro96com? If he does, ask him to run it for this system. Have him post or send to you a screen shot of the first page which should show all of the frequencies in use."
Unfortunately his friend lives in Raleigh and was only visiting Franklin county when he tried to pick up traffic.