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Repeater doesnt show up in RDAC
- Thread starter Vindvik
- Start date
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- help a newbie
Firebuff880
Member
What Topology? Capacity Plus or something else.
Why do you think it's connected to the Master?
RDAC works by connecting to the Master, receiving the advertised Master MAP and then decoding that, and displaying the components in the map.
Why do you think it's connected to the Master?
RDAC works by connecting to the Master, receiving the advertised Master MAP and then decoding that, and displaying the components in the map.
RescueRandy
Member
Is this an IPSC system? I have had two different scenarios where repeaters on an IPSC system would not show up in RDAC.
-The first is when the repeater is functioning fine (repeaters local RF, repeats WAC, can be pinged on the local and remote LAN). If the UDP port programed into the repeater is not unique (because its used by another repeater or by RDAC), RDAC will have issues. Change the UDP port to a unique number and the issue was resolved.
-The other scenario is the repeater can be seen on the network via ping and LAN switch logs, but wont show up in RDAC. Also passes very poor WAC audio. The network card was locked up (but would respond to ping) and required a reboot. That was a bit difficult to troubleshoot remotely because the symptoms made it appear that the repeater was fine and the network had issues, but that was not the case.
Hope this helps give some troubleshooting ideas.
-The first is when the repeater is functioning fine (repeaters local RF, repeats WAC, can be pinged on the local and remote LAN). If the UDP port programed into the repeater is not unique (because its used by another repeater or by RDAC), RDAC will have issues. Change the UDP port to a unique number and the issue was resolved.
-The other scenario is the repeater can be seen on the network via ping and LAN switch logs, but wont show up in RDAC. Also passes very poor WAC audio. The network card was locked up (but would respond to ping) and required a reboot. That was a bit difficult to troubleshoot remotely because the symptoms made it appear that the repeater was fine and the network had issues, but that was not the case.
Hope this helps give some troubleshooting ideas.
Firebuff880
Member
You didn't answer the Question. But guessing from the Drawing, Capacity Plus or Multi-Site Capacity Plus as you only show one Master. Although it could be an IP-Site Connect as well.
Again why do you think it's connected to the Master?
If you see four of the five repeaters by pointing RDAC at the Master (Right side of the Drawing) then you probably have a Configuration issue in the Repeater that is not being seen. Read them all into RM, select one Peer that works and the one that does not, and Compare them.
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Sorry for not being able to answer the questions correctly...
Have kind of just been thrown into this, without any prior experience with motorola.
There is just about no documentation as well.
As far as i have understand, they just want to have a status window for the repeaters.
Gonna try reading into RM & restarting the repeater manualy and see what happens .-.
Have kind of just been thrown into this, without any prior experience with motorola.
There is just about no documentation as well.
As far as i have understand, they just want to have a status window for the repeaters.
Gonna try reading into RM & restarting the repeater manualy and see what happens .-.
Firebuff880
Member
RescueRandy
Member
A trick that might help. In CPS or RM, look at the ‘Device Information’ page in the left hand menu. This will show you what options the repeater has been licensed for. In North America, repeaters have the IP Site Connect option including from the factory. It will show either as ‘Free’ or ‘Free & Used’ depending if it’s in use or not. Capacity Plus -Single Site and Capacity Plus - Muli Site required additional licensing and will say either ‘Available For Purchase’ or ‘Purchased’ depending on if a license for that feature has been added.
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