Volfirefighter
Member
firemantom26
We need to start over. First this problem has nothing to do with the Router Port Forwarding. If you changed anything in the Router config., change it back. The Router Port Forwarding comes into play later when you want the RSOIP or Web Server to be seen from the outside.
Can you verify your symptoms are the same when you first reported which are:
1. ProScan does communicate with the LAN data indicated by the virtual display showing the scanner display. YES or NO?
2. ProScan does not communicate with the LAN audio indicated by the TCP Not Connected and UDP Not Connected messages. . YES or NO?
To troubleshooting #2 above, Do the following, one step at a time in order..
1. Insure no other apps such as VLC are connected to the SDS200 LAN audio. Retest the audio.
2. For a test, disable and Internet Security program or add an exemption for ProScan. Retest the audio.
3. Reboot the router. Retest the audio.
4. Reboot the computer. Retest the audio.
5. Power cycle the scanner. Retest the audio.
6a. In the scanner menu, go to the Settings -> LAN Settings -> Set IP Assignment then change the Auto or Manual to Disable.
6b. Exit the menu and let the scanner restart.
6c. Go into the menu Set IP Assignment again and change it back to what it was before. Either Auto or Manual.
6d. Exit the menu and let the scanner restart.
6e. Retest the audio.
Please provide feedback if it works or doesn't work.
I am glad that someone else concurs that this has nothing to do with port forwarding, bridging, or anything like that because I am only trying to get Proscan to connect to another IP address on the same network behind the router's firewall.
In answer to your questions:
1. ProScan does communicate with the LAN data indicated by the virtual display showing the scanner display. YES
2. ProScan does not communicate with the LAN audio indicated by the TCP Not Connected and UDP Not Connected messages. . YES
I have done all of your troubleshooting steps in order as instructed and I am still at this point