To expand on this a bit:
I got on the Cross Island at Linden Blvd and as soon as I hit the CIP I got the "T" indicating that I was getting the signal. DISCLAIMER of course I stopped frequently and took the radio out of the trunk and stood on the side of the road to check it. I would never violate NYS scanner in the car laws.
Anyway, as I got closer to Hillside (the Creedmore tower) I got strong signal, but there were no transmissions.
On the way back, south bound I did get signal sometimes, no signal other times. I received one NYS Parks transmission, which I was able to understand - sort of.
Today I worked in Jamaica. I was less than 1/2 mile from two known Metro users - Queens Supreme Court and Queens Civil Court. I can state for a fact from personal knowledge that each building had a Metro 21 EDACS handheld, which did work. As well, the OCA MSP cars had the EDACS handhelds.
So I can not understand how this system works. From the roof of a parking garage, within sight of Queens Supreme Court, I got NO signal on my PSR-800, which is a very sensitive radio on 800 Mhz. The cars sometimes range out to Nassau County, so clearly the users won't get signal either. Their radios are better, but not THAT much better considering the transmit power of a handheld. No way they are hitting a tower I can not even hear!
I don't know if the system is not totally built out or tuned or whatever, but it can not be heard on the Queens/Nassau southern border, nor can it be heard in Jamaica.