Uniden Update Server down?

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kruser

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Is the Uniden update server down for everyone?

I can't reach the site for firmware or database updates at all.

Tried used alternate DNS servers as well but no luck.

An NSLOOKUP or Tracert says it should go to 69.15.51.147 on FTP port 21 but no luck. Tracert's also fail.

Just wondering and sorry if this has been posted and answered already!
 

RandyKuff

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Everything appears do be down... Can't get to anything,,, Not just using sentinel...

Can't even get to any of the TWiki pages either...
 

kruser

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Everything appears do be down... Can't get to anything,,, Not just using sentinel...

What I kind of figured but wanted to make sure it was not something I'd changed in my network config yesterday!

I can reach Uniden's home page but I'm sure that is running on another server out there somewhere.
Thanks for the confirmation!

edit: I wonder if their update servers are located in Texas where they had the bad weather recently or even here in the Midwest with all the flooding. I seem to be able to reach everything else I've tried though so who knows.
 
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RandyKuff

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That's a bummer. I'm surprised I did not find other posts about it if it has been down that long.

You said there is another firmware update for the 436???
Did I blink and miss something...
 

kruser

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You said there is another firmware update for the 436???
Did I blink and miss something...


No, that one was my mistake! Somehow I was looking at posts and saw a post about a major update for the 436HP. Upon further review, it was a post from UPMAN back in April I think! And most likely in one of the older forums that shows archived posts.

Sorry for scaring you on that one!

I was really just wanting to update the master database for my 4 and 536HP's and when looking for the reason the updates were failing, I must have stumbled into the old forum.


Sorry for that false alert.
 

garys

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Also the repair.uniden.com site is down so no one can check on the status of their repairs.
 

Silas3

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Argh!

I finally got my 436HP in the mail today and had a fist full of $$ ready to purchase my Provoice upgrade! Luckily I downloaded the Sentinel software and databases last night and started programming in my local systems.

I guess I'll have to wait a few....more....hours.......?
 

kruser

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Argh!

I finally got my 436HP in the mail today and had a fist full of $$ ready to purchase my Provoice upgrade! Luckily I downloaded the Sentinel software and databases last night and started programming in my local systems.

I guess I'll have to wait a few....more....hours.......?

Yep, my.uniden.com also seems down although I did get it to load once about an hour ago.
I'd not trust if for an upgrade purchase though until you are certain the other sites have been up for a while.
Who knows what could happen just after you submit payment info and the site goes down!
I'd imagine UPMAN could straighten it out if your payment info made it through though but it could also cause double billing or who knows what.

At least you were able to do the database updates. Did you get the latest firmware also?
With what you got, you should be fine setting up and playing with favorites at least!
Any missing FW updates should not bother any favorites you setup if you still need to apply any FW.
I've never lost anything when doing any FW updates. Not even when I bought my first 536 when they hit the market.
Even Sentinel updates have not caused me any data loss of my favorites when I was a few versions behind on Sentinel.
Both Sentinel and any FW updates seem to be coded very well to avoid any loss of data if you get a few versions behind before updating.

At least that has been my experience.
 

wbswetnam

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I've been trying for several hours, too. Oh well, I guess I'll update my HP1 next year (i.e., Friday).
 

kruser

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can anyone share a recent database? all I have is the 2013... :(

bcd436hp

I'd wait until the database update server comes back online. The database files are several files as far as I know and I'm not sure if all are updated each Monday. So you could end up with a scanner with an incomplete DB that may not start.

I've never tried copying the contents of the database folder and putting them on a card and then reading the scanner into Sentinel. I suspect it may work though and would update the database files that reside on the computer unless something in the DB format has changed and your version of Sentinel won't read what you put on the card.
There is basically a database file for each state and a few other files that make up the database folder. You would need all those files and there could be a config file outside the DB folder that may be needed also.

I'd play it safe and update when the server comes back online and then update everything including Sentinel, any FW updates and the DB itself.
 

RandyKuff

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I'd wait until the database update server comes back online. The database files are several files as far as I know and I'm not sure if all are updated each Monday. So you could end up with a scanner with an incomplete DB that may not start.

I've never tried copying the contents of the database folder and putting them on a card and then reading the scanner into Sentinel. I suspect it may work though and would update the database files that reside on the computer unless something in the DB format has changed and your version of Sentinel won't read what you put on the card.
There is basically a database file for each state and a few other files that make up the database folder. You would need all those files and there could be a config file outside the DB folder that may be needed also.

I'd play it safe and update when the server comes back online and then update everything including Sentinel, any FW updates and the DB itself.

I don't believe the data base will read back to sentinel from the sd card... Firmware... Yes.. Sentinel drops the firmware to the sd card first...
The data base is in a hidden file you normally wont see (The one sentinel uses)... Have to open show hidden files and folders to
get to it... It's the same area were the firmware file is stored too... And it's not the uniden folder in your documents folder..
 
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AB1KC

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I called and asked when it might be back up... They couldn't (wouldn't) say!
Sigh...
 

kruser

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I've been trying for several hours, too. Oh well, I guess I'll update my HP1 next year (i.e., Friday).

You got me on that one forgetting the new year is very close :)
I'm sure it will all be back to normal soon unless it was storm related.
Did they not have tornado's and then decent bad snow down in the Texas areas over the past couple days?

I'm in the Midwest so all my time is being spent on the severe flooding going on that is sending many of my workers back home as well as several that could not even leave their homes if they wanted to.
It's a mess plus some areas with rivers now cresting or getting ready to crest are being forced to cut off power to sections of towns. Probably not a bad idea figuring water and electric do not usually mix together very well!

I'm way up high and dry but still lost two ceilings due to flat rood drains that clogged. That let the roofs fill up with over a foot of water which got above flashing lines on server and exhaust vent pipes. Once that happened, the rain made it under the membrane roof and came in. In my case, I lost a bathroom ceiling and a living room ceiling but no damage to my electronics.
The cause was a drain clogged by a drowned rabbit or something that became swelled up and clogged the drain at the ground level three floors down.
Once I found that body and removed it, 1,000s of gallons of water came pouring out. I was surprised the flat roof did not give out with all that weight on it.
Had to be a few tons of weight.
Plus, we had a high rain rate of near 18 inches per hour which stirred up a lot of rooftop debris that normally does not get disturbed. That clogged the roof top drain screens when I got the bottom drain open so I still had to wade through a ton of water to get those screens cleared so it would finish draining.
I'm probably 100 to 150 foot above the nearest creek so who would have ever imagined I'd loose ceilings from excessive rain.
Never lost internet but an underground high voltage power explosion did cause power loss for several minutes until the auto re-closers finally held after the water caused short burned the wiring up. And that short was a few miles away from me!
It was still enough to overload the local grid and cause short outages across a pretty wide area though.
Then we had lightning so I had to disconnect my outdoor antenna's which greatly killed my scanner monitoring from the distant sites carrying the main info I wanted.
That was Saturday night so it was not a good night. My ceilings held until Sunday but the wet drywall brought them down even though I'd put holes in them Saturday and drained off about 100 gallons of water weight.

They were just too wet to handle the wet drywall weight.

Insurance covered it all though as it was not a flood but they will probably try and find a way to declare it a flood.
I just bought a new 1,000 dollar LED TV two days earlier. The ceiling above it missed it by 6 inches! I covered my radio benches just in case but that held.
 

wbswetnam

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I tried it again ten minutes ago... it's working now! I was able to update my HP1, anyway.
 

kruser

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I don't believe the data base will read back to sentinel from the sd card... Firmware... Yes.. Sentinel drops the firmware to the sd card first...
The data base is in a hidden file you normally wont see (The one sentinel uses)... Have to open show hidden files and folders to
get to it... It's the same area were the firmware file is stored too... And it's not the uniden folder in your documents folder..

The database should all be contained on the Micro SD card in the radio under the BCDx36HP\HPDB folder.

I'm fairly certain that same structure is on the hard drive also. My DB consists of 70 files on the radios SD cards. It appears the same files are duplicated between the 4 and 536HP models also but there is a config file whose contents could be different between the two model.
They are all dated 12/25/2015 also except the file that the radio used for avoids. So I last updated my DB on the 25th but the actual DB was from 12/22/15.
So yes, the DB files are on the SD card and can be seen just like you can see the FW file if you look before you unplug the USB cable.
There is also a folder at BCDx36HP\Favorites that contain your favorites of course.
You should be able to see those files in either folder without unhiding any hidden files.
I think the files on the hard drive are in one of the AppData folders if using Vista or Win7. Not sure about 8 and above or XP but they are there and I don't think they are hidden.
 
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