Uniden.........You've got to be kidding me!!!

[buddrousa]

Wait until you go to replace the battery on your 2012 Chevy Volt Kelly Blue Book $10,000.00
1 Replacement Battery from Mr GoodWrench $30,000.00

 

[RFI-EMI-GUY]

Why do people insist on filing complaints with the BBB?

It is pointless.

They are not a regulatory or investigative agency. They cannot compel anything - even from their paying members. They are little more than a voluntary organization for small businesses within a community that want a paid for rating.

I have actually used the BBB to resolve a problem with a pesky bill collector and it worked. Some companies dont want their dirty laundry exposed.

 

[RandyKuff]

Wait until you go to replace the battery on your 2012 Chevy Volt Kelly Blue Book $10,000.00
1 Replacement Battery from Mr GoodWrench $30,000.00

 

[garys]

You realize, or maybe not, that Uniden is a large company and their scanner division is a small part of the company. They aren't in danger of going out of business because the scanner market might be going away.

Uniden is between a rock and a hard place: they are the number one manufacturer of scanner radios, in a market that is slowly (and, in some places, not so slowly) going to encryption, compounded by the inherent problem of the technical difficulty of just setting up those radios to the listener's preferences.

So, in order to keep the company afloat, they charge for everything.

With that said, those who post questions like, "What would you like to see in the next generation of SDS?" are living in a make-believe dreamworld. Unless radio consumers are willing to pay upwards of $1000 for one radio to listen to their local DPW or school bus company...and little else...there is no 'next generation' of SDS coming.

And, from a business point of view, should there be.

Think: buggy whips.

 

[R8000]

All this over a rubber port protector ?

I'd hate to see what happens if the rubber duckie was slightly bent to one side. A level 5 meltdown would occur.

Lighten up a bit, eh ?

 

[garys]

As Sgt. Hulka said,

"Lighten up, Francis."

All this over a rubber port protector ?

I'd hate to see what happens if the rubber duckie was slightly bent to one side. A level 5 meltdown would occur.

Lighten up a bit, eh ?

 

[minasha]

The 325p2 was off my radar when I found out it had only 2 batteries. Really Uniden? that was a very poor a decision to say the least.
Why the hell didn't they keep the 396xt form factor (with 3 batteries) and add the phase 2. That would have been an incredible scanner.

 

[Larry-G]

“So, in order to keep the company afloat, they charge for everything.”

…No way does that justify their policy to charge $90+ for a 25 cent part. And even charging and getting more for their products won’t get them changing their parts policy anytime soon. They just don’t get supporting a parts dept. (which may be illegal in some states.)

Uniden isn’t going under either. Scanners are only one division of the business. Yes, they may sell less scanners in the future, causing that division to close but I believe that is a worst case scenario. Instead, I think they will just continue with their R&D, introduce new models (or updated versions) while watching the market and continue selling scanners. The market will take a hit for sure, but it will survive without the First Responders.

Part of what I say is supported by how it works the UK. They have a scanner market with police and fire encrypted. All first responder comms are encrypted and they still sell scanners.

Exactly, while the UK market is no where near the size of the US market for radio scanners. Ours didn’t go bust overnight just because we lost the ability to listen to blue light services and we lost ours a good 15 years ago.

 

[ToddWilkinson]

Ahhhh sure is nice to have my Pro-197 back up and running thats for sure!

 

[RichardKramer]

Umm, the 325 doesn't NEED the rubber cover port. My unit functions absolutely perfect after I ripped off the USB cover port when I acquired it last year as a birthday gift from me to me. It was useless in my appliance. If anything, I'm sure black electrical tape would do the trick.

I took my covers of all my 396xt's/436's; damn things kept getting caught every time I pulled them out of the protective case to change batteries. There is not much dirt/rain going to get in them unless you have a dust storm/rain storm blowin directly at the hole anyway.

 

[dave3825]

I have not been following to close but I thought the Right to Repair Campaign covered consumer electronics. If it was me, and it has been in the past, I usually go after them on social media like Facebook and Twitter. They all hate that and usually someone higher up sees it and resolves the issue.

 

[ten13]

Uniden isn’t going under either. Scanners are only one division of the business.

What else do they sell?: radar detectors and CB radios?

Yeah...big market for them, too....

 

[W1KNE]

Instead of assuming that Uniden is succeeding or failing, just look up their stock.
(Remember, they're a global company based in Japan, so they're traded on the Tokyo Exchange)

https://quote.jpx.co.jp/jpx/template/quote.cgi?F=tmp/e_stock_detail&MKTN=T&QCODE=6815

 

[garys]

The CB market is bigger than the scanner market. It will likely get larger now that the FCC has approved FM for CB. Baby monitors are a good sized market too. How many marine radios do you think they sell as opposed to scanners?

What else do they sell?: radar detectors and CB radios?

Yeah...big market for them, too....

 

[donc13]

What else do they sell?: radar detectors and CB radios?

Yeah...big market for them, too....

GMRS and marine radios too

 

[donc13]

I hope Joe Bearcat reads this message. I have a recently acquired BCD325P2 that needs the rubber cover for the USB port. I called Uniden about 3 or 4 weeks ago & it was on back order. Called last week & they we in, but they would not sell me one. They wanted me to send the radio in to have them install the $2 part. So, $89 plus shipping, plus insurance for a Uniden tech to remove 6 screws, install the cover, replace 6 screws. Took me about 3 minutes.
I currently own 8 digital Uniden scanners. This policy is just WRONG. Anyone have a junker that's unrepairble that I can salvage the USB cover from?

Pissed off in NH

They would need at the very least, at least 2 more people to sell parts.. so your 20 cent part becomes $5 + shipping.

 

[KE4ZNR]

Jedd!!!! This dad-blame thing dun went encrypted!
View attachment 127187

I have a phone just like that on my kitchen wall.....I use it to talk to generations past......

 

[RandyKuff]

How many hand crank bell rimgs for the toneout's...

 

[GlobalNorth]

I have actually used the BBB to resolve a problem with a pesky bill collector and it worked. Some companies dont want their dirty laundry exposed.

The Fair Debt Collection Practices Act, Pub. L. 95-109; 91 Stat. 874, codified as 15 U.S.C. § 1692 –1692p, is not tolerant of bad debt collection practices or those who use shady practices to collect debt.

If a bill collector followed the BBB advice after your complaint, you should have bought a lottery ticket. That was a 1:500,000,000 shot.

 

[bravo14]

A few years back when the battery door clip broke uniden wouldn't sell me the part. A member on here was making them and bought a few from him. @jonwienke not sure if he is still around and not sure if he has any or he can make. PayPal Payments