Vertex Radio Encoding Issues

[commoguy87]

I have brand new 454 portables with a matching mobile that I am working with. I have programmed several other radios for 2 tone encoding before and I generally have no issues but here is my problem.

When I go to send the 2 tone page the radio gives the audible tone but does not go across the repeater. You can key up directly after the audible tone and it goes to the repeater like it is suppose to. It will go over the air on TAC and alert other radios but it just wont go to the repeater even though you hear the tone come out the radio. All of my PLs are correct as well. It is programmed the same way as all of my other radios and they transmit the 2 tone just fine. I spent some time on the phone with a vertex technician and he found no issues with my programming.

Is there something different on the new software, like a check in the box that I am missing? Any one have any advice other than upgrade the firmware. I find it hard to believe it is the firmware when I have a mobile and a portable with the same issue.

 

[radio259]

I do not rmember which drop down, but pl/dcs encode or something like that must be checked for transmit. Forgot my laptop or I could send default file I have to help.

We had the same issue with MDC1200. One of the drop downs needed an item checked.

 

[commoguy87]

Yes there is a check in the box so to speak. I had your same issue took me days to figure it out. I even called vertex tech support. They couldnt help me haha. I am away from my computer at the moment. Will reply if answer not given when I return

 

[VSTech]

Send the radios in to the Repair Depot for engineering change TB201210-06 fixes 2-Tone issues