Whistler_Support

[dmaria]

why is having to have updated software a problem?

It's problem when the software has a built-in update for the software and that doesn't work either because of the certificate error.

 

[buddrousa]

And there has only been one of those dating all the way back to the beginning trx and the 1090

 

[SteveSimpkin]

It's problem when the software has a built-in update for the software and that doesn't work either because of the certificate error.

Whistler did their best to keep this legacy software working automatically for as long as possible and they did come up with a manual workaround that works for the vast majority of people using that software. In a contest of expectations vs reality, reality usually wins.

 

[Citywide173]

IMHO, a BIG BIG problem.


.

So Whistler ensuring that everyone is using the most up to date software is an issue? I would think that a bigger issue would be the complaints when things stop working if they didn't ensure this and people kept using outdated versions. The software is free, I could see having a problem if you had to buy a new version everytime they updated it, but not when they just give it to you.

 

[Hit_Factor]

So Whistler ensuring that everyone is using the most up to date software is an issue?

Maybe he's one of those guys running WinXP and it's getting hard to keep software running.

 

[buddrousa]

And that is the problem of Whistler that you are using end of life software 2009 extended to 2014?

 

[dmaria]

Actually, I updated the software (thru the ezscan program) 4 months ago and it worked - so you are wrong on that point. I am also running Windows 10 Pro, which is also up to date.

 

[buddrousa]

A new update 09-23-2020 so your software was out of date

 

[dmaria]

A new update 09-23-2020 so your software was out of date

And you stated above that I was probably using software from 2009-2014, so that makes a certificate error my fault. Sure glad you don't work for customer support....

 

[Citywide173]

And you stated above that I was probably using software from 2009-2014, so that makes a certificate error my fault. Sure glad you don't work for customer support....

No, he was not referring to you using software from 2009-2014, he was referring to the fact that Whistler hasn't created anything original since buying GRE's intellectual property and that they are stretching the software beyond its expected lifetime.

 

[buddrousa]

And sorry but I am a customer support rep. We do not support DYI or changing the configuration from our setup. My boss says you break it you pay.

 

[dmaria]

And your boss would be correct. I just don't see what that has to do with the question at hand.

 

[buddrousa]

Good luck sorry you do not understand

 

[slhbeard]

I am getting a foreign language on the Whistler TRX-2 page. Any ideas?

 

[KevinC]

I am getting a foreign language on the Whistler TRX-2 page. Any ideas?

Everything is in English for me.

TRX-2 Digital Scanner Radio - Mobile/Desktop

AVAILABLE AT The Whistler TRX-2 is multi-system adaptive digital trunking scanners with Motorola P25 Phase I & II, X2-TDMA, and DMR making it capable of monitoring the following unencrypted channels/systems: Conventional DMR (Entered as a DMR trunked system, NXDN™, Hytera XPT, MotoTRBO™...

whistlergroup.com

 

[slhbeard]

Everything is in English for me.

TRX-2 Digital Scanner Radio - Mobile/Desktop

AVAILABLE AT The Whistler TRX-2 is multi-system adaptive digital trunking scanners with Motorola P25 Phase I & II, X2-TDMA, and DMR making it capable of monitoring the following unencrypted channels/systems: Conventional DMR (Entered as a DMR trunked system, NXDN™, Hytera XPT, MotoTRBO™...

whistlergroup.com

This just showed up today. I have restarted my computer and even reinstalled the page, but still get all info in what looks like Japanese.

 

[fxdscon]

This just showed up today. I have restarted my computer and even reinstalled the page, but still get all info in what looks like Japanese.

It's all in English for me as well.

 

[RaleighGuy]

Working for me, sounds like it is your browser or computer settings.

 

[trentbob]

I am getting a foreign language on the Whistler TRX-2 page. Any ideas?

I thought about it as hard as I can and I'm thinking maybe... Somebody's in putting something in a foreign language. I might be wrong on that.

Sorry, just kidding oh, I have no idea. It is what it is.

 

[CycleSycho]

.


Sometimes, the way ppl use the English language, I think it IS a FOREIGN language!


.