I am really racking my little brain with this issue I (we) seem to be having. I just uninstalled my Norton 360, ran the Norton Removal tool, rebooted, uninstalled the USB driver, rebooted, re-installed the usb driver and still nothing. I then went into Windows Firewall to manually allow traffic over the COM Port and still nothing. As you can see from the screen shots, there is always a character after the COM4 and I can't figure out why. There has got to be some sort of glitch in the driver that is not talking to Windows10. Maybe I am just missing something....All of our scanners with native USB just plug and play with Windows 10. For older models (i.e. "XT" or "X" models) that have a serial connection, older USB-1 cables will not work, as Prolific changed their drivers several years ago to only work with their newer chipset that has anti-counterfeit features. At that time, we changed the chipset in our USB-1 cables. So, if you have an older USB-1 cable it won't work with Windows 10 (or really w/8 using current drivers). Newer (last couple of years) cables will work.
This morning I've had occasion to plug in and use the BCD996P2 and BCD536HP under serial control (and as a mass storage device, to, for the HP) and they just plug and play.
I did have to update Freescan to the latest beta build in order for the remote control mode to work.
I loaded up Windows 10 on a 6 year old HP iCORE5 with 8 gigs of RAM. Brand new SSD too. Loaded up Win7 and then did an upgrade to Win10.Ok, that is not a scanner driver issue, then. I'm sure Gommert is keeping up with this and working on things on his end.
My test seem to also show that and when I email today I was toldOk, that is not a scanner driver issue, then. I'm sure Gommert is keeping up with this and working on things on his end.
have you try changing the volume? or doing a command from computer. Mine makes it look like not connect but it responds to connections. Additional I used scannermonitor.com and it works with no issues.Still no Virtual Control... I can read/write to scanner with Sentinel & ARC536PRO and that's it.