Is it being blocked by your PC's internet/security
Try temporarily disabling it.
I have no antivirus or firewall set up. I use a program called Deep Freeze running instead. It's frozen in time. I did run it disabled, tried to download both through chrome & the event log. No luck yet.
Thank you for your input.
I also am seeing this error when I go directly to the URL using my reg number. If I allow it download via the program it does download the update, but when I go to extract the file a password box pops up. I have tried my password I was given when they did it via email links but to no avail.
I see the same results if I try to download in Chrome or through the Event Log. The attachment is what I see with the Event Log update tool. With my second post above, that's what I see in Chrome. Don't quite have it yet.
Thank you for your input.
Not sure you OS but you may have to set a firewall rule for it. I know how to do it in Win 7 but not Win 10 because I don't use it.
Running Win7 Pro 64 bit. No firewall setup or antivirus. I 'lock down' my system with a program called Deep Freeze. If I want to clear out any junk that's been added since I booted up, I simply reboot. I've tried with & without DF running. Same results. Not quite got it yet.