BCD436HP: Favorite List Scan Issue

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Feb 2, 2014
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I setup a favorite list that contains 3 systems. When I select the list it only scans one of the 3 systems. If I avoid the one system its scanning it says "Scan Mode Nothing to Scan"

Firmware and database are up to date.
 
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Feb 2, 2014
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I called tech support after 40 minutes they answered and said they don't know. I wiped the memory several times but still had the problem when I made a new favorites list. I did a fresh install of the sentinel program on another computer, made my favorites list and now it works.
 

ofd8001

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Could you save your Favorites List as an HPE file, then zip it and post it. Perhaps a look at it might discover the issue.

Most likely it will be a very small problem easily solved. There are just so many things to check, however.
 
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