Help!!!!!!!!!

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scannerowner

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I just got the usb-1 cord and downloaded the software for vista! I then plugged it into the scanner and backed everything up just fine! I now accidently wiped my memory out and can't connect to the computer, and I have tried every baud rate possible from the front and it is the same in the USAD software! I think I have the same COM Port, how do I know if the scanner is on the same one? I get about 4% downloaded and then it says "write error to scanner" what does this mean and what can I do, I am getting MAD at this and need help really bad, if anyone can help me out greatly!
 

captclint

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You indicated you downloaded software. So others can be of help, please indicate if you are using USAD or some other software. From your other posts, you have BCD996T, and you were inquiring about firmware updates. Did you attempt to install new firmware? Did that go OK? If so, what com port did you use? Is that what you think wiped out your memory?
 
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UPMan

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A partial download can also mean that you have exceeded one of the memory limits. For example, if you try to load a trunked system that has too many channels, it will abort with that error message.
 

scannerowner

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I am using USAD, and I have only 3% memory used!! I have not attemped firmware updates, because I am worried about it doing the same thing for me!!
 
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captclint

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I am using USAD, and I have only 3% memory used!! I have not attemped firmware updates, because I am worried about it doing the same thing for me!!
To clarify UPMan's input, I believe you were running the scanner without issue when you did the backup. You are now just trying to reload the backup. Is this correct?
 

scannerowner

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Yes I am trying to upload it all back! I only get 4% then an error sign!! Do you have any ideas on what to do?
 
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scannerowner

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Well I got my memory back, and now I am still a little weary about the firmware updates, but I also made a name and all for the scanner, and it won't let me add that on it! I am going to wait a little while and figure it out!!
 

UPMan

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What did you do? Knowing that will quite possibly help us help other people who have the same symptoms (and maybe help us help you with firmware updates, getting a "name and all" into the scanner, etc).
 

scannerowner

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I had clicked every check box, and then took them all off except for the write configuration to scanner box! It worked after that!! Do I need a firmware update to customize the opening screen?
 

ka3jjz

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I'm not sure if the UASD can do it, but both the freeware packages BCTool and FreeScan can modify the welcome screen easily.

Both links are in the 996 wiki article, among many others you will find useful, including the 'Easier to read' manual. Here's the link (anything in blue or underlined)

http://wiki.radioreference.com/index.php/BCD996T

73 Mike
 

hiegtx

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I'm not sure if the UASD can do it, but both the freeware packages BCTool and FreeScan can modify the welcome screen easily.

Both links are in the 996 wiki article, among many others you will find useful, including the 'Easier to read' manual. Here's the link (anything in blue or underlined)

http://wiki.radioreference.com/index.php/BCD996T

73 Mike
BCD996T_UASD can modify the 'welcome' screen as well. It's in the Configuration editor, under the Miscellaneous tab.
 

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I'm not sure if the UASD can do it, but both the freeware packages BCTool and FreeScan can modify the welcome screen easily.

If it's like the UASD for the 396, then the opening screen is available for changes.
Highlight the name of the configuration file.
Click 'Edit' (under scanner configuration)
Click the 'Miscellaneous' tab.
Edit the LCD screen info.
Click File, Save.
Then, write the config back to the scanner.
 
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scannerowner

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well I have saved it and now it won't download the configuration to the scanner, I got the same error report as before!
 

cws

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Do you have the box checked to erase what's in the scanner before writing?
If not, you probably are filling up the memory, so erase before writing.
 

scannerowner

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I have only used 3% of total memory with what I have programmed in! I don't know if that would make a difference, or if I delete the memory apply the configuration and then upload everything back again.
 

lugoffman

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Go to the start menu , right click on my computer , scroll down to properties , click on properties , when the properties box pops up click on the tab that says hardware , then click the device manager , then look for the one that says Ports (COM & LPT) then you will see what com port to use for your software you may have the wrong com port assigned to it and thats why you are getting the error message. hope this helps ya out
 

cws

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I have only used 3% of total memory with what I have programmed in! I don't know if that would make a difference, or if I delete the memory apply the configuration and then upload everything back again.

As stated above, check your COM port. Also, I'm not sure about Vista, since I still use Win98SE, but I know sometimes USB devices can interfere with one another, so it might be a good idea to turn off any other USB devices like a printer, document scanner, etc. while doing all this.

According to what I've experienced, when I don't erase the scanner's memory, and try to write just one or two systems, then I get duplicate systems. i.e. It does not replace what's already in the radio, it adds it, and puts a (2) or something like that on the end of the name. I strongly recommend that you make sure the 'systems' in your database side of the UASD are the way you want them.
Connect your cables, turn on the scanner.
Then, click 'connect to scanner', "Reading scanner info" should flash while it reads, click on the 'Scanner view' tab. Look at the names of the systems in the radio, in the 'System Settings" box. If you see duplicates, that's what happened.

Click on the 'database' tab again. Then, highlight the config name you want to use.
Click on 'edit' to the left of that name, under systems. Then, the 'systems' tab.
Click the 'Delete Non-existant' button, which will partially sync your config file with the database.
Look at the names on the Systems on the left, and the ones in the database on the right. If they are not yet EXACTLY the same names, use highlighting, and the other two buttons, 'delete from config', then 'add from database' to get them matched.
Click "File", "Save", "Save". Close the System editor.

Click 'Write to scanner'. Check boxes 'erase before writing', 'Write configuration', and 'Add selected systems' should all have a check mark in them. If all the systems under "Write Options" are not checked, then use the 'select all' button.
Click "Write".
It will take a few minutes, and then you should get a screen looking like the attached picture, and your scanner will be on "hold" on whatever it was scanning when you wrote. Click 'Hold' to let it do its thing again. You should be in business, now.
 

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lugoffman

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I was also told that windows vista can have a firewall that can keep you from getting what you want done so check that as well it may be your fire wall
 

scannerowner

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I can write(add) selected systems, but not the configuration?? I get 79% loaded and then gives me the same error message as before, "write error to scanner"!
 
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