Bob1955
Member
Air11, you're going to get a brand new Bearcat SDS-100...we are all keeping our figures crossed here.
Have a nice Thursday night.
SDS100/SDS200: Lost Repaired
- Thread starter VA3ADP
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Have a nice Thursday night.
doctordialtone
Member
Yes, I am crossing my figure as we speak!
Bob1955
Member
He's a nice guy and going about it properly too, Doctordialtone.
Have a good Thursday night.
doctordialtone
Member
Thanks so much to both of you!
Well I'm pretty sure my old landlord is living there currently (she made my life a living hell) that's a story for another day. But I could always find out!
slicerwizard
Member
Doc strikes a pose...
Bob1955
Member
Air11, sounds like my old landlord too. She was acting crazy and bipolar so I needed a change and moved around the corner to a brand new (5) story 115 apartments building that is 55 and older. After a while, you can only put up with so much crap from people. LMAO
I dont really want to deal with her. I moved across the street to another townhouse complex that is run by a private company. So far. So good.
I have informed delivery. How do you get the email sent to you every morning?
I have sent UnidenSupport another PM (hopefully they have received my info and passed it along) I'm trying to get a timeline from them. I just want this process to take many weeks or months. I'm trying not to get impatient but I'm pretty anxious about what the end result is going to be.
doctordialtone
Member
Last edited:
Uniden returns and ships things Fedex
Alrighty, so another update to add. After some discussion with Uniden's support account on RR, the case has been forwarded over to corporate on a "high priority" basis. There RR account will send a PM back to be with in 24-48 business hours (1-2 days as I would put it) so hopefully by Monday or Tuesday around 15:00 I'll have a result and it will be caused closed.
However when all is said and done, Uniden should conduct a formal review/investigation in how this happened in the first place so that in future, it doesn't happen to another customer in a simlair situation. I understand, mistakes do happen and I understand packages get stolen all the time.(especially in this day in age).
From the sounds of it there was some sort of miscommunication/lost in translation that lead FedEx getting the incorrect address. I don't blame FedEx (they are very reliable compared to other couriers). Uniden has taken responsibility because of course in the next few years when another scanner is released, they will want me to buy a new one.
However when all is said and done, Uniden should conduct a formal review/investigation in how this happened in the first place so that in future, it doesn't happen to another customer in a simlair situation. I understand, mistakes do happen and I understand packages get stolen all the time.(especially in this day in age).
From the sounds of it there was some sort of miscommunication/lost in translation that lead FedEx getting the incorrect address. I don't blame FedEx (they are very reliable compared to other couriers). Uniden has taken responsibility because of course in the next few years when another scanner is released, they will want me to buy a new one.
So its Monday 2/10 and I am still waiting patiently waiting for a DM from the Uniden Support RR account to see what will happen. Every day that passes I am getting more and more anxious... hopefully I hear something tomorrow...
I'm sure hoping so Bravo14! Thanks !
More updates,
Sent a PM to Uniden's support account today to see if corporate had replied back. The support rep on that account advised me that corporate is creating a new SRO number for my request. I really should get my hands on that and the tracking number once they become available. I requested a new unit in a new retail box (hopefully that is not too much to ask for).
Otherwise, off topic, I really appreciate there quick response and feedback from Uniden on RR. Since Paul passed I guess they will be doing some of the heavy lifting until a very big pair of shoes can be filled.
That is all for now...
Sent a PM to Uniden's support account today to see if corporate had replied back. The support rep on that account advised me that corporate is creating a new SRO number for my request. I really should get my hands on that and the tracking number once they become available. I requested a new unit in a new retail box (hopefully that is not too much to ask for).
Otherwise, off topic, I really appreciate there quick response and feedback from Uniden on RR. Since Paul passed I guess they will be doing some of the heavy lifting until a very big pair of shoes can be filled.
That is all for now...
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