Out of RANGE usually is a SYSid, WACN, RFSS or SITE number issue where something's been entered incorrectly. That was the fix when these things first came out a few years back. There must have been dozens I talked with to check those settings that got it back to normal. Also, I must be lucky. I finally got the new PPS 4.0 to actually download *had trouble with browser stopping it all* Once opened I simply hooked my G5 pager up by the USB and chose "Read from device" and created a new profile THAT way. It's been working perfectly fine instead of doing everything all over again by scratch. Changed some things around to confirm it saving the changes. There sure are a lot of nooks and crannies in this version much harder to find than the old ways. Glad I was able to create a profile filled in by the device so I can learn where things go, etc.