Communication error?
Hi my name is Clark and I'm new to the forum.
I posted someting similar on the Win500 software site, hope that y'all can help.
I have a new PSR-500 scanner (yeah!) and having trouble getting it to communicate to my PC.
I'm generally tech savvy and think the driver is installed right. Verified in PSREdit when I did a port scan the "port exists, no scanner" message on COM 6 comes up when the radio is connected via the USB cable (a hint that the driver is installed right - when I disconnected the USB cable COM6 came up as no port exists). I get the error msg "a scanner could not be found." Also having a similar problem with Win500.
I'm wondering if my PC is less tolerant to these adapter cables (standard Dell desktop, running XP) as I seem to recall having an issue with a serial to USB adapter for a different application. Is there any port configuration that I can try on my PC that may help to sustain communications with my radio? Anything on my radio itself that needs to be set?
Thanks,
Clark