TRX-2 Error Code 4-00

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roadkill97006

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Not anti-virus I don't think

Well this is something I have not encountered, possibly someone else has can give some suggestions also. I might suggest temporarily disabling any anti virus or the option to monitor removable media. I know some anti virus programs monitor removable media, maybe something like this is messing with EZScan. I am just trying to suggest some options now, process of elimination so to speak.
I don't think it's anti-virus as all that's on there is Windows Defender. There's literally noting else running. Also, just as a test I copied a whole load of stuff on to the card and filled it with no errors. Then I overwrote one of the files and when I said replace it, it did. But that was Windows, not EZScan. EZScan will happily copy a bunch of stuff to the card, but gags on rewriting my Vscan 001 files. I only have the one, but it would never get to 2 anyway. If I have EZScan format it in the computer and copy the files at that time - no problemo.
 

Ed6698

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I don't think it's anti-virus as all that's on there is Windows Defender. There's literally noting else running. Also, just as a test I copied a whole load of stuff on to the card and filled it with no errors. Then I overwrote one of the files and when I said replace it, it did. But that was Windows, not EZScan. EZScan will happily copy a bunch of stuff to the card, but gags on rewriting my Vscan 001 files. I only have the one, but it would never get to 2 anyway. If I have EZScan format it in the computer and copy the files at that time - no problemo.

I would at least try to exclude EZscan from Windows Defender scan with excluding it from files and folders option and untick the Scan removeable drive option. The main file where the program is installed, and the folder that is in My Documents. Or possibly uninstalling EZscan and reinstall it with a fresh copy from Whistlers website. Other then that I am running out of options, you seem to have a issue that I have not read on here that anyone else has had.

If you do the uninstall and reinstall of EZscan, save a archive of your programming first.
 

roadkill97006

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EZScan pain

I would at least try to exclude EZscan from Windows Defender scan with excluding it from files and folders option and untick the Scan removeable drive option. The main file where the program is installed, and the folder that is in My Documents. Or possibly uninstalling EZscan and reinstall it with a fresh copy from Whistlers website. Other then that I am running out of options, you seem to have a issue that I have not read on here that anyone else has had.

If you do the uninstall and reinstall of EZscan, save a archive of your programming first.

Aaaaargh. More card updates. I'll give the exclude business a try, once I figure out how in Win 8.1. I converted to a Mac in 2007 because I got sick of yelling at my computer. ;-) I got burnt out working as a system programmer. I don't think it'll work because it has no problem with the first write to the card, just subsequent updates to it - and only using EZScan. I can write bunches of files using Windows with zero errors. Failing that, I'll do the new download and reinstall.

I agree that this seems a bit fundamental to be a long standing bug but I admit I'm stumped if this doesn't work. I'll just keep doing the EZScan format and copy for every change.
 

roadkill97006

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Ok, I reinstalled using the latest release just found today and I told Windows Defender to leave things alone no matter how it sees the SD card. I also canned the original USB cable.

Things are better. Not perfect, it still croaks now and then, but better. The first 3 tries with the SD in the computer worked. Then one croaked. One of two tries with the USB connection actually worked! Of course, the one time it worked (new database, even) I got an error 4-00. :( It came up ok after I did the card dance...

My plan is to use the computer & only use the USB for firmware. But now I'll try the copy to SD card option first instead of defaulting to format/copy.

Thanks for your help. I'm pretty happy with the radio now (except for the card slot location).
 

n9lya

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Error code 4-00

I just got mine the day before yesterday let the USB Cable charge the backup battery overnight.
Then hooked up to my PC did all the programming confirmed t worked well.
decided to relocate into living room hooked up to laptop. Powered and got 4-00
Took it back to first PC and it came right on... Went to move it again and damn if it did not error out. I shutdown again removed USB Power SD card and face plate let it set for a while.. Came back hooked everything up in this order.. SD card, Face Plate, USB Cable., Applied power .. Worked fine..
As long as it works and I can keep it working.. I will keep it. I have til Sept 1 to file for a return with AMAZON..

Sure if a PIA to have to go thru just because I want to move it to a different room..

But willing to try if it is going to work most of the time..

Damn I miss my 1968 BW Tube TV.. It was easier to keep working.. lol

I am a Whistler fan.. Will do my best not to give up on it...
 

Wackyracer

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I just got mine the day before yesterday let the USB Cable charge the backup battery overnight.
Then hooked up to my PC did all the programming confirmed t worked well.
decided to relocate into living room hooked up to laptop. Powered and got 4-00
Took it back to first PC and it came right on... Went to move it again and damn if it did not error out. I shutdown again removed USB Power SD card and face plate let it set for a while.. Came back hooked everything up in this order.. SD card, Face Plate, USB Cable., Applied power .. Worked fine..
As long as it works and I can keep it working.. I will keep it. I have til Sept 1 to file for a return with AMAZON..

Sure if a PIA to have to go thru just because I want to move it to a different room..

But willing to try if it is going to work most of the time..

Damn I miss my 1968 BW Tube TV.. It was easier to keep working.. lol

I am a Whistler fan.. Will do my best not to give up on it...

Call whistler.
 

roadkill97006

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I just got mine the day before yesterday let the USB Cable charge the backup battery overnight.
Then hooked up to my PC did all the programming confirmed t worked well.
decided to relocate into living room hooked up to laptop. Powered and got 4-00
Took it back to first PC and it came right on... Went to move it again and damn if it did not error out. I shutdown again removed USB Power SD card and face plate let it set for a while.. Came back hooked everything up in this order.. SD card, Face Plate, USB Cable., Applied power .. Worked fine..
As long as it works and I can keep it working.. I will keep it. I have til Sept 1 to file for a return with AMAZON..

Sure if a PIA to have to go thru just because I want to move it to a different room..

But willing to try if it is going to work most of the time..

Damn I miss my 1968 BW Tube TV.. It was easier to keep working.. lol

I am a Whistler fan.. Will do my best not to give up on it...

IMHO, there's something weird about the USB implementation as well as the SD card being a massive PITA. My USB transfer time is maybe 20x the time I can write the exact same data to the card when it's plugged into the computer vs the radio. Also writing to ANY card (tried many) while in the radio is about 50/50 success/fail. That's after I junked the USB cable Whistler supplied (which was more like 100% fail.) I've given up and just have to pull the card - which is extremely hard for me as I have a handicap - to write to it. Otherwise, I will inevitably be forced to pull it anyway. And, as I said, it's 20x as fast that way. Oddly, firmware changes are pretty fast. Putting the card behind the faceplate was an act of insanity.
 

Mojaveflyer

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I've had this problem more with my TRX-2 than the TRX-1. Usually I unplug it, let it sit for a couple of minutes and I can recover the radio.
 

Ozscan652

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Whistler - a Joke.

I have had it with Whistler products... If this was a car it would have been recalled and crushed. How is it that I read message after message on how to fix the issue with these Scanners.. I have just brought another Whistler WS1098 and what a load of crap it is - this thing, powers up when it feels like it, wont read SD cards, wont update - wont work with the USB lead, and everyone is posting polite 'fixes'... folks why let Whistler get away with this - the product is a joke. Seriously, you pay for a product to work - not be the test pilot for the company... Im sending mine back for a refund, never again.. I have given Whistler many chances with their product and every time I give them another chance... have had issues with every single Scanner they make... Im sticking with Uniden from now on...
 

RocketNJ

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I put a 16 GB class 10 SD card in and haven't had an issue since. Seems wherever they are ordering the SD cards for the scanners should be changed to a higher quality card.

Even if the scanner doesn't utilize the faster transfer speed it is the quality of the contacts on the card and quality of components in the card that seem to work better than the stock card.
 

Ozscan652

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Whistler faults... again..

I appreciate the reply, but missing my point a little... Imagine buying a new car from GM or Ford, and every time you go to start it - it wont.. then someone suggests that changing the starter motor will fix it because they (GM/Ford) use ****ty cheap ones instead of good quality ones... OK so this problem goes ON and On and ON and not one consumer actually does anything about it but simply suggests go out and buy a new starter motor at your own expense...?? This is the same cycle I see over and over with Whistler products... every one who owns one that faults, realises how crap they are then makes lame excuses to justify the poor build quality and product development and design. It's about time that Whistler 'lifts it's game', fixes the issues - fires whoever is responsible in product development and hires someone who is actually interested in Scanners and willing to sort out all the problems and make a good quality product...
Whistler, if your reading these post's don't screw up a potentially fantastic product with continued problems.. even your software is slow, backward, and full of glitches.. it's 2018 and its like something developed in 1990. There are two major Scanner manufacturers in the world, why piss away your chance at creating something that consumers would be proud to own.... what does your president want to do? Make America great again? Not with this crap you won't....
 

Wackyracer

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I appreciate the reply, but missing my point a little... Imagine buying a new car from GM or Ford, and every time you go to start it - it wont.. then someone suggests that changing the starter motor will fix it because they (GM/Ford) use ****ty cheap ones instead of good quality ones... OK so this problem goes ON and On and ON and not one consumer actually does anything about it but simply suggests go out and buy a new starter motor at your own expense...?? This is the same cycle I see over and over with Whistler products... every one who owns one that faults, realises how crap they are then makes lame excuses to justify the poor build quality and product development and design. It's about time that Whistler 'lifts it's game', fixes the issues - fires whoever is responsible in product development and hires someone who is actually interested in Scanners and willing to sort out all the problems and make a good quality product...
Whistler, if your reading these post's don't screw up a potentially fantastic product with continued problems.. even your software is slow, backward, and full of glitches.. it's 2018 and its like something developed in 1990. There are two major Scanner manufacturers in the world, why piss away your chance at creating something that consumers would be proud to own.... what does your president want to do? Make America great again? Not with this crap you won't....

These scanners are not for the noobs not willing to learn,

ONE size doesn't fit all, and if you use computers long enough you would know that,

Yes the stock generic cards suck,

The majority of usb connection problems are user errors or created by Microsoft windows security and its updates or bad usb cables, or incompatible USB chipsets in your pc, Microsoft refuses to recognize the 3rd party driver for the comport on whistler scanners...it is not whistlers chip, it's one they sourced out and now have to live with it in these models forever.

The software is not slow, if it is update you PC, the usb connection is slower than tar in antartica but that is only needed for the clock and firmware updates, otherwise you should already know that a sd card reader is 10x faster then the usb cable for data and library transfers. Hopefully whistler will use a more compatible chip in future models.

I worked in the auto repair industry and they also do software updates to fix all kinds of issues that may our in part of the world but not another, in addition they put out tech bulletins and recalls to fix a variety of issues. EVERY SINGLE auto manufacturer DOES THIS, I have fixed new cars with 1000mi on them for thing like blown motors,blown transmissions, blown fuses, electrical shorts, squeaks , rattles, waterleaks , wind noises,brake problems, suspension problems and more.

Most of the whistler scanners are fine out of the box, However they are NOT plug and play, they must be dialed in, more for some people then others due to thousands of variables such as location, to what you use on your PC and the systems your trying to monitor to name a few.
I;m sorry you had so much trouble getting yours to work but your not an exception and it sounds like your patients has warn out.....but your connection problems should be directed at MICROSOFT.
 

BrianG61UK

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These scanners are not for the noobs not willing to learn,

ONE size doesn't fit all, and if you use computers long enough you would know that,

Yes the stock generic cards suck,

The majority of usb connection problems are user errors or created by Microsoft windows security and its updates or bad usb cables, or incompatible USB chipsets in your pc, Microsoft refuses to recognize the 3rd party driver for the comport on whistler scanners...it is not whistlers chip, it's one they sourced out and now have to live with it in these models forever.

The software is not slow, if it is update you PC, the usb connection is slower than tar in antartica but that is only needed for the clock and firmware updates, otherwise you should already know that a sd card reader is 10x faster then the usb cable for data and library transfers. Hopefully whistler will use a more compatible chip in future models.

I worked in the auto repair industry and they also do software updates to fix all kinds of issues that may our in part of the world but not another, in addition they put out tech bulletins and recalls to fix a variety of issues. EVERY SINGLE auto manufacturer DOES THIS, I have fixed new cars with 1000mi on them for thing like blown motors,blown transmissions, blown fuses, electrical shorts, squeaks , rattles, waterleaks , wind noises,brake problems, suspension problems and more.

Most of the whistler scanners are fine out of the box, However they are NOT plug and play, they must be dialed in, more for some people then others due to thousands of variables such as location, to what you use on your PC and the systems your trying to monitor to name a few.
I;m sorry you had so much trouble getting yours to work but your not an exception and it sounds like your patients has warn out.....but your connection problems should be directed at MICROSOFT.

Somebody is clearly a real Whistler fan boy.

I can't just stand by while you blame everything on Microsoft and the chip manufacturers.

The blame is shared between these and Whistler.


One thing I blame mainly on Whistler is the ludicrously slow speed their USB interface works at. Even if it was conceived at the time before USB 2.0 it was mad to think that a USB interface to an SD card that runs at about 15% of the speed a USB 1.1 port is capable of is just stupid.
 

Ozscan652

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Whistler - the Edsel of Scanners...

If anyone thinks for a moment that I am new to Scanners and have a low patience tolerance - your wrong. I am not for one minute a 'newbie' who expects their Scanner to work out of the box. I set Scanners up for consumers and spend around 4 hours a day in front of computers programming and configuring data-bases for various model Unidens and Whistlers, even the older GRE's still get a look in every now and then. My argument is that Whistlers continue to have issues with virtually every one I set up. I wont accept that the issues are the responsibility of Microsoft or the users computer (well maybe some computers). Is Microsoft responsible for the Scanner not powering up? Is Microsoft responsible for the software not writing to the Scanner correctly? Is Microsoft responsible for the crap clunky software that has to be used because Whistler is either too stupid or arrogant to let a company like BUTEL design a better version.
Bottom line - this company needs to accept that it needs to FIX all the faults and do it quick smart as a lot of Whistler buyers are realising that 'the new kid in town' is actually worse than the 'old kid in town'.
As for celebrating all the firmware updates they offer... FIX the problems before releasing the product... I can appreciate 'some' updates, but not the amount that 'Whislter' does... and some of the updates even make the Scanners perform worse than prior to the update...
Explain how my old BC250D (uniden) that I paid $75USD for is beside my Whistler 1098 and 'killing it' on reception.(Motorola Type II) and virtually all UHF signals.. same antennas!
Oh and just to compare apples to apples - I have a UBCD436PT (AU version) and a BCD436HP sitting beside the 1098 and both of these are quicker and more responsive... and take around 20 seconds to upload the data via Sentinel via USB... bloody Microsoft how dare they pick favorites.
The Unidens are also performing better on P25 systems as well... as for DMR - they are both crap, but Unidens DMR does not 'smell as bad'...
 

Ed6698

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If anyone thinks for a moment that I am new to Scanners and have a low patience tolerance - your wrong. I am not for one minute a 'newbie' who expects their Scanner to work out of the box. I set Scanners up for consumers and spend around 4 hours a day in front of computers programming and configuring data-bases for various model Unidens and Whistlers, even the older GRE's still get a look in every now and then. My argument is that Whistlers continue to have issues with virtually every one I set up. I wont accept that the issues are the responsibility of Microsoft or the users computer (well maybe some computers). Is Microsoft responsible for the Scanner not powering up? Is Microsoft responsible for the software not writing to the Scanner correctly? Is Microsoft responsible for the crap clunky software that has to be used because Whistler is either too stupid or arrogant to let a company like BUTEL design a better version.
Bottom line - this company needs to accept that it needs to FIX all the faults and do it quick smart as a lot of Whistler buyers are realising that 'the new kid in town' is actually worse than the 'old kid in town'.
As for celebrating all the firmware updates they offer... FIX the problems before releasing the product... I can appreciate 'some' updates, but not the amount that 'Whislter' does... and some of the updates even make the Scanners perform worse than prior to the update...
Explain how my old BC250D (uniden) that I paid $75USD for is beside my Whistler 1098 and 'killing it' on reception.(Motorola Type II) and virtually all UHF signals.. same antennas!
Oh and just to compare apples to apples - I have a UBCD436PT (AU version) and a BCD436HP sitting beside the 1098 and both of these are quicker and more responsive... and take around 20 seconds to upload the data via Sentinel via USB... bloody Microsoft how dare they pick favorites.
The Unidens are also performing better on P25 systems as well... as for DMR - they are both crap, but Unidens DMR does not 'smell as bad'...

Are you by chance using a USB hub? Been using Whistler scanners for several years, I don't have any issues with them.

Actually the USB connection problem is a Microsoft problem.
I do not use the USB cable that comes with the radio, I use a aftermarket Belkin cable because it is about 4 feet long, never once have had USB connection issues.

These are several posts from the person that knows these scanners, more then probably anyone on here, it is not a Whistler issue. This so called issue was put to rest a few years ago, and yet people still blame Whistler for a Windows issue.

Post #16 in this link
https://forums.radioreference.com/w...ale-please-eliminate-installation-issues.html

Post # 14,18,20
https://forums.radioreference.com/gre-scanners/315172-psr-800-windows-10-a.html
 

Ozscan652

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Whilster - When good things go bad...

I think I will simply avoid buying the Whistler product in future. When you open up the box of a Brand New product and you have to spend a couple hours trying to resolve the factory supplied errors and faults before you can even get it scanning is simply NOT ACCEPTABLE. Whistler should address all these issues before the Scanner even sees the box. That's my argument. If some of you think that it's the SD cards, Whistler should change the cards to a better quality brand, If some of you think it's the USB lead, Whistler should supply a better lead, If some of you think it's Microsoft's problem - well that's just absurd. If Whistler claims the product can be used on a PC/Computer/Windows - they should make sure that it's compatible.. last time I checked, Microsoft was has been around a long time before Whistler started making Scanners.

Im pretty sure my complaining won't make an ounce of difference as I am pretty much flogging a dead horse here and from the amount of complaints going back a couple years now, Whistler are in no hurry to actually resolve these issues... I appreciate all the responses and 'suggestions'.

For the record - I finally have the 1098 up and running like it should be... lets hope it keeps going.
 
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