Okay, so I broke my charging / programming port on my G5 pager. Does anyone know how to get this pager a part so I can make the repair? I believe I can solder the port back onto the board, but heck I cannot figure out how to get inside the pager. Any help is greatly appreciated, I do not have the money to send in for the company to service. I was quoted nearly $200.00 for a repair.
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Unication G5 broken charger port
- Thread starter t9590th
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If you are covered under a warranty, then the repair would be free with Unication. If you are outside of warranty, the estimate is about what you could expect from their repair department.
If you need help finding out if you are covered under warranty, I can help you with that.
If you need help finding out if you are covered under warranty, I can help you with that.
how would I know if it is covered under warrant?
DM me your serial number and I'll look it up for you. I'm a dealer.
tglendye
Blue Ridge Mountains, Shenandoah River
Wow. I can't believe how high the quote is for the issue.
Hey guys the same thing just happened to me, but I purchased my pager on market place and he can’t remember when he purchased it! Any advice on how to go about this would be much appreciated
Go to this web page scroll down to Warranty Lookup, enter serial number.
Tech Corner | Unicaion USA
Resources, Training and Technical Support for G-Series Voice Paging products.
www.unicationusa.com
If in warranty contact a dealer (like East Coast Pagers listed above) to initiate a service ticket.
You can still open a ticket if the pager is outside warranty. It will just cost out of pocket to have repaired.
This issue is one of the things that really makes me pause about purchasing a Unication pager. Its pretty clear that the "charging port" was meant to be for infrequent programming, not charging, and isn't durable enough to be used for charging. So, you now have to buy an $86 base charger to keep from spending $200 later for repairs. When you start adding up the cost of a G5, optional DMR (which I'm interested in), and then have to throw in a charger, you are getting very expensive.
I would just add to this, Unication has changed their warranty to no longer cover a broken charge port. That's the plain english as explained to me. Nuance below reads like if they determine it's "customer abuse." But, be forewarned. IMHO I'd look into magnet charging cables ASAP and forget the desktop charge cradle.
My gripes with the charge cradle are:
The exact legalese of warranty change
My gripes with the charge cradle are:
- Too expensive for what it does (charge only). Is >2x cost of a Minitor VI cradle, and 83% the price of a Motorola Amplified Charge Cradle. Price is just stupid high.
- For the price, it has a stunning lack of features. For example, can't be used in vehicle. Can't adjust angle the radio sits. No speaker. No antenna. It is quite literally a $80+ hunk of plastic. It can't cost more than $10 to manufacture this thing.
- Does not include a wall wart, power supply, or cable.
- Does not program. You must remove radio >> remove cable (or find another micro usb) >> plug into side of radio. If you program frequently, it's more work than just going through side port.
- The rubber around bottom of radio makes for a tight fit sliding in/out of cradle. I frequently have to hold the cradle down to push in. Or often pick whole cradle up when taking it out.
- It's big. Like, way too big. It is virtually same height and width/depth as my Dell TB16 laptop dock. For context, here's how big that dock is.
The exact legalese of warranty change
That sort of sounds like an insurance policy. You can gamble that the port will never malfunction, or you can drop the dimes for the charger.
You'd just end up using the cable and power supply from the pager anyway. So as not to have to remove said cable every time you need to program the pager, any micro-USB to USB-A cable will do. You'll probably have several unused ones hanging around your parts drawer.
Can you program the radio three the charging base? My side usb is broken also and I’m trying to find a work around to programming it.
No, you need the side USB port for programming. Unication will normally fix this under warranty and if you are outside of warranty, they just issued a lower repair fee for just the USB port.
Given the troubles Unication has had with the port, it's no wonder they haven't designed the programming function into the desktop chargers by now. That said, I wonder if anyone has ever determined that a programming contact exists on the bottom of the G-series pagers?
This is supposedly the pin out.
G5 pin out
I'm trying to figure out the pin outs on the bottom of the G5. Long story short I want to use my amplified charger base as a charger only, and have the audio still come out of the pager. The amplified charger makes a "popping" sound every time the carrier drops off and drives my wife and I...
As per the photo there is a pin out for programming on the bottom of the radio.This is supposedly the pin out.
G5 pin out
I'm trying to figure out the pin outs on the bottom of the G5. Long story short I want to use my amplified charger base as a charger only, and have the audio still come out of the pager. The amplified charger makes a "popping" sound every time the carrier drops off and drives my wife and I...forums.radioreference.com
Would u happen to know the current lower fee is for just the usb?
Here are the fees per the Unication website. Scroll down the page.
Note - dealers may charge a little more for administration fees. Warranty Dates & Fees | Unication USA
Note - dealers may charge a little more for administration fees. Warranty Dates & Fees | Unication USA
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