I previously posted that I could not get ARC536PRO's VC to work after upgrding to Windows 10 on my Dell 64 bit laptop. The data transfer works fine and the function buttons in VC work fine, but I just can't get the VC screen or log to work. Sentinel, Scanner Monitor, and Scanner Screen all work without problem on this Dell 64 bit laptop.
Yesterday, I upgraded my 32 bit Dell Laptop to Windows 10. Sentinel, Scanner Monitor, and Scanner Screen all work without problem, but I have the same issue with ARC536PRO's VC screen and log not working, while data transfer and the VC function buttons do work.
I use the front port of the 536 to connect to the laptops and never had a problem with either laptop and any of the software when using Windows 8.1. I have spent hours running ARC536PRO as administrator, reloading drivers, using the Windows 10 drivers, and reloading ARC536PRO (and reentering my registration keys) . . . all without success in getting the VC log and screen to work.
From reading the various Windows 10 threads on this problem, it seems that there is no clear solution or if it is a driver or software problem. It is quite interesting that some folks experienced no problem after upgrading to Windows 10, while others have the VC issue. I just want to share my experience with the Windows 10 upgrade.