Error Msg: RadioRefDisconnected

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myslate

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The full message reads: RadioRefDisconnected, wait retrieving HTTP data. It appears after I have opened my BUTEL software for a Uniden 996T. The software was purchased prior to joining RR, and I am a paying member of RR. The software does control the radio, successfulling reading the systems. I welcome and would appreciate any assistance. Are there drivers that are unique to RR for a connection?
Ed
 

Jay911

Silent Key (April 15th, 2023)
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Is it the latest version of the software? There was a change made to RR in August that requires new versions of software that downloads from RR. Most vendors have updated their programs.
 

myslate

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Version 3.02.00

Yes. I had sent the unit to Uniden for the update, and to verify all ports were working in June 2009. The Butel software works computer to radio. It is possible that I do not fully understand the first steps to necessary to establish a connection with RR. I am hoping someone has seen this before.
Thanks, Ed
 

rdale

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You don't have the latest version of Butel's software. It has nothing to do with your scanner.
 

obscenic

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and how would one go about doing that? There's nothing in the software, and the versions for download on the website are all trials, but I paid for a version that now won't download anything from RR...
 

Jay911

Silent Key (April 15th, 2023)
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It's been a long time since I used BuTEL software, but don't you just download the version available on the BuTEL site and it automatically takes your registration info from the previous version? Seems to me that I recall that being how you upgrade, and it's pretty well spelled out.
 
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