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G5 DIN Alert Constantly Active

mccuaigk

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We recently got new pagers (Minitor V to G5). We had the old Minitor V on an amp base with DIN cord that activated a bell. Everything worked greaton the Minitor V amp base. According to the pin diagrams of the Minitor V amp base and the G5 amp base, they use the same pins (2 and 3). When I plug the DIN cord into the G5 amplifier base, it activates the bell and the relay stays active indefinitely (can tell because the secondary relay in my control box still have power from the amp base). I believe I have the pager programmed correctly for a 3 second activation but I need it to cut the relay out when no receiving an alert. Also, this is a freshly turned on G5 so no alerts should be activating that relay indefinitely unless there is something I am missing that is keeping that relay open? Thanks for any advice someone can provide!
 
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