You can use the "Standard" names "Zone One", "Channel One" by going into KPG-D1N, Optional Features, Optional Features-1, Voice Announcement, and find the section for Voice Announcement Type. Change drop-down box from None to Standard. Then just below that, put a check in the box for "Zone-Channel Guide". That should turn on the standard voice labels for Zones/Channels. If you want to make your own custom names for Zones and Channels, that requires using a microphone to make a voice clip file for each Zone & Channel name and storing them in the Audio Library section (Under TOOLS menu), then going back into the Voice Announcement Type drop-down box and choosing "User Programmable" instead of "Standard". You'll have to go edit each Zone (Zone Edit) and Channel to link each to its respective voice clip file. I think that's it. Good luck.