Whistler website back online - 10th February 2025

[jerryleebutler]

Very grateful for the updates for my trx-2. 😁

 

[trentbob]

I wander if they got the 1 year of data from the TRX100 TRX200 failed projects.

After the leak of a simulcast capable radio from Uniden... for whatever reason, Whistler announced that they were also working on the same thing.> excitement amongst scanner enthusiast> a radio reference poster came up with the name TRX 100 and 200, not Whistler, but they adopted it > a very long wait> quite a long time after the initial announcement Whistler asked if there was any wish list for the new radio> uh-oh!> an announcement approximately a year after announcement that Whistler was not able to produce a radio that worked well enough to sell on the market.

I don't think there's any documentation to be found on what happened but I think that pretty well covers it. Again it probably took them about 10 minutes to realize they would need to build their own chassis which they have never done to get the job done


Who can blame them for a marketing ploy in a very tight consumer market. Who were we to tell them how to run their business.

I think if they were capable and had the financing to build a new chassis from the ground up with everything involved in that and produce a SDR Radio, who knows what the market would look today.

 

[wb4sqi]

I think if they were capable and had the financing to build a new chassis from the ground up with everything involved in that and produce a SDR Radio, who knows what the market would look today.

I have to wonder if investing in an SDS100/200 competitive radio is a wise marketing decision with so many areas going encrypted?

 

[buddrousa]

Nobody can answer that question for you but you.

 

[Hit_Factor]

I have to wonder if investing in an SDS100/200 competitive radio is a wise marketing decision with so many areas going encrypted?

Ride the wave as long as you can. When your area goes encrypted, sell it off. The second hand market will exist for awhile.

 

[a727469]

No, I already wasted too much time reading all this.
Last thing I want to do is waste more time wondering/debating/betting on what might happen in the "new Whistler's" future .

Agreed, but don’t take it too seriously 😉🙂

 

[a727469]

Define "reasonable". 6 months? a year? 18 months? 2 years?
(this is where a so-called expert consumer will chime in saying it's "trivial" to design and build modern consumer electronics)

And again, the new proprietors purchased the Whistler IP, and that's all. They didn't get whatever staff was there, some of whom have surely gone on to other jobs since apparently Arkansas is not Ohio. It takes time, even having something to work with to design, prototype, test, etc.

All bets are off🫤😀. As stated, by the time they might actually do something, the market for scanners will have changed and even now it is a somewhat limited market compared to other electronics.

 

[KevinC]

(this is where a so-called expert consumer will chime in saying it's "trivial" to design and build modern consumer electronics)

All they have to do is stick a SDR dongle on a small display. How hard can that be? C'mon guys.

 

[nhicks6608]

Anybody having any luck contacting Whistler? My Trx-2 just lost all volume... tried everything. Emailed twice, nothing. Called twice, busy signal. Sucks looking at a $500 paperweight.

 

[KevinC]

Anybody having any luck contacting Whistler? My Trx-2 just lost all volume... tried everything. Emailed twice, nothing. Called twice, busy signal. Sucks looking at a $500 paperweight.

I don't see a number listed for the new Whistler Group. Where did you get it from?

And I don't believe they've announced any plans for service yet, I'd imagine that would take at least several months to set up.

 

[nhicks6608]

I don't see a number listed for the new Whistler Group. Where did you get it from?

And I don't believe they've announced any plans for service yet, I'd imagine that would take at least several months to set up.

The numbers I found were on the back of the TRX2 manual.

Customer Service (866) 923-8719
Corp. HQ (800) 531-0004

I tried them, just got busy signals. Just wanted to ask about this, seeing 2 days ago it was fine, and yesterday, no sound.

 

[KevinC]

The numbers I found were on the back of the TRX2 manual.

Customer Service (866) 923-8719
Corp. HQ (800) 531-0004

I tried them, just got busy signals. Just wanted to ask about this, seeing 2 days ago it was fine, and yesterday, no sound.

That was the now defunct Whistler Group. The new ownership hasn't announced any phone numbers yet.

I would try either a new SD card or a reset to default and see what happens, but please take the troubleshooting to a new thread if you want to continue a discussion about it.

 

[wolfhart67jr]

I mean really work. I do remember being very upset when I purchased a trx1 that didn't pick up my counties simulcast Phase 2 system

The TRX1/2 most definitely work on P25 phase 2 systems. What they struggle severely on is P25 simulcast, whether FDMA or TDMA.

My county went to TDMA P25 Phase 2 and boy it struggles bad on that. The neighboring county to me it does a bit better because it was done in 2015 and RR just lists it Digital P25 Phase 2 but its still simulcast and it still was pretty bad so for me it was kinda a bust getting a TRX 1 for here although it did work very well when my county was all analog. I moved on to the SDS 100 but i always enjoyed the whistler TRX 1 just wished it worked better on the newer simulcast systems

 

[a727469]

All they have to do is stick a SDR dongle on a small display. How hard can that be? C'mon guys.

That’s already being done. It’s called the sds100😵‍💫. We don’t need another one.👎 In all seriousness, anything from Whistler would really have to offer significant new features at a competitive price.
Who knows, maybe they have been working secretly for the last few years from the time they failed to produce the promised new products🤫🤫🤫🤫

 

[trentbob]

That’s already being done. It’s called the sds100😵‍💫. We don’t need another one.👎 In all seriousness, anything from Whistler would really have to offer significant new features at a competitive price.
Who knows, maybe they have been working secretly for the last few years from the time they failed to produce the promised new products🤫🤫🤫🤫

You're giving the old Whistler way too much credit LOL.. let's see them get things back to where they were before, before the blackout. I assume people were still buying the radios from the reputable vendors.

The service department might be tricky as they need to do an inventory of the units waiting for repair, that they may or may not even possess, secondary to one media report.. but we assume they'll make that right.

Kevin said at the beginning of this thread, give it time.

Everybody got their updates? Let's see if they can get operations back to where they were before and then go from there. That's a realistic start.

 

[a727469]

Agreed 100%. I do think that unfortunately they have lost most credibility and time may be running out. Maybe getting repair/service going will be helpful and a good start, but without new products, service eventually will not be profitable or needed.
While all this sounds negative, in a perfect world I would like nothing more than to have a viable alternative and choice for scanners so I wish them luck and truly hope they prove my pessimism wrong.