Yes wise871 but now that the problems are being addressed the same ones are doing the same crying about the same problems. I own a android phone but I found a solution that works for me PROSCAN it records it logs and the PC it is running on a Windows 7 Pro machine running TEAMVIEWER alows me to monitor it remotely control it hear the audio play back recordings on my phone on my laptop with no problems. Like I said I had to do a little maint on my part. The ad I saw for the scanner stated that some things were not working yet but they were working on them. I bought the scanners after other things were listed about them if mine gives me a problem then I will send them in for repair and my 436 runs 16 hours a day on dim used as a handheld. I am glad the others are getting things done about their problems.