Pennyrile VIPER system to serve Crittenden, Livingston, Lyon and Union counties

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sound_efex

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Lyon gains 911 service upgrade


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Times Leader Staff Report staff@timesleader.net
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Wednesday, August 27, 2008
Three Pennyrile counties expect to see improved 911 services as a benefit from a $435,000 grant approved by the Kentucky Commercial Mobile Radio Service (CMRS) board of directors.

The board fully funded a grant application submitted by the Pennyrile Area Development District (PADD) for the North Pennyrile Regional E911 Board.

The project’s primary goal involves enabling citizens to make real-time communication with 911 dispatchers from any wired, wireless or IP-based device.

The project includes the purchase and installation of a Positron Voice over IP for Emergency Response, or VI*PER, system to serve Crittenden, Livingston, Lyon and Union counties, as well as the Kentucky State Police in western Kentucky.

The installation of the system will allow local public service answering points (PSAP) to receive 911 calls or information and messages using a variety of methods, including voice, text, or video information, from many types of communication devices through the use of Internet Protocol (IP) based networks.

The North Pennyrile E911 Board project will provide dispatch (remote) locations with the E911 equipment, hardware, software, mapping updates, and subscriber database conversions from current onsite and offsite databases to utilize the Positron VIPER IP network that is being established by the Kentucky State Police.

Two VIPER units will be installed in western Kentucky KSP posts. One will serve as the primary control point for the Pennyrile region; the other will serve KSP remote positions. Each will have a backup system.

Each unit supports multiple remote positions so that operations and central management can be distributed to each PSAP.

The primary controller unit will be connected to three remote sites, one for Crittenden, Livingston, and Union counties.

The second unit will be connected to two remote sites at Kentucky State Police posts in western Kentucky. These remote sites can access 911 lines to provide emergency call handling services.

Because of their expansion capabilities, additional remote sites can be added to these controllers in the future as other PSAPs become interested in joining the IP network, without the purchase of additional IP controllers for western Kentucky.

This system will provide a seamless, regional 911 network for western Kentucky.

The grant awarded to the North Pennyrile board totaled $435,912.
 

kd4bas

Monitoring, Hanging Out, & --mn-@v@-mn-- you.
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I don't see this helping Union County very much. They are in Post 16 area where Crittenden, Livingston, and Lyon counties are in Post 2 area.

Currently KSP handles 911 for Union County and even dispatched Union County Sheriff in the off hours. Not sure how the other counties are fixed for this.
 

BigDog-911

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Kentucky
If there is anyone on here from any of those agencies, you might want to check with someone in Jefferson County. That product is one of the worse systems ever installed in my 15yrs in the service. Have had nothing but trouble since the day it was installed and that has been at the minimum of 5 months. Alarm lights have never went off with the exception of when a tech resets them and then they come back on.

Now this is from a operator stand point not a department opinion.

Company that installed it, did so and left. Haven't seen a P-tron tech since then. All AT&T and not all of them are trained on it. (From AT&T employees mouths.)
 
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