The number five key does have a little bump on it so you can find it without looking.
SDS200 possible keypad backlight issue?
- Thread starter wise871
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As more users get there scanners more reports will come in. UPMan is not going to do anything. As he stated earlier it’s all within specs. Some will be brighter than others which tells me there is no standards seeing the wide differences in display brightness. We can take all the pictures we want but exposure will always be questioned.
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For a $700 plus scanner, please answer me why they couldn't have like six 10 cent LED's throughout the keyboard membrane instead of two. Add the 40 cent difference to the price of the radio and make everyone happy already.
If people are this unhappy about it, did any of the beta testers bring this up? Did they have just have brighter back lights on their beta units?
dfw1193
Member
And this is the reason the FTC and attorney generals office investigates reports when companies are in denial, also the BBB, too bad I didnt buy it fron Uniden directly and use paypal.
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I'm dismayed and very disappointed to see what's going on here but can't deny it's happening... Really?
The Next Step will be those with dimmer than dim displays that makes the radio unacceptable and not usable in low light applications will start to be attacked as complainers by the usual people who will defend what's going on here with explanations, rationalizations and excuses.
Yes we know the radios can be returned for a refund and I'm sure there will be some but since this is not a problem and it's deliberately done this way, so move on there's nothing to see here, those radios will be restocked and sold to other unsuspecting consumers, possibly returned again by them and restocked and so on and so on.
Anybody that wants to attack me you go right ahead, I don't care, I'm choosing to be supportive of those who are getting s*****d here. You will just end up looking like who you are to this community.
I'm sure this is very frustrating and disappointing to those being affected. Just my two cents here, thanks for listening.
The Next Step will be those with dimmer than dim displays that makes the radio unacceptable and not usable in low light applications will start to be attacked as complainers by the usual people who will defend what's going on here with explanations, rationalizations and excuses.
Yes we know the radios can be returned for a refund and I'm sure there will be some but since this is not a problem and it's deliberately done this way, so move on there's nothing to see here, those radios will be restocked and sold to other unsuspecting consumers, possibly returned again by them and restocked and so on and so on.
Anybody that wants to attack me you go right ahead, I don't care, I'm choosing to be supportive of those who are getting s*****d here. You will just end up looking like who you are to this community.
I'm sure this is very frustrating and disappointing to those being affected. Just my two cents here, thanks for listening.
Since they hardly if ever have any scanners in stock on the website it would be pretty hard to buy direct. Also the last time I ordered a few accessories from them paypal was not an accepted form of payment.
Has anyone been actually s******d yet? They have the option of returning the radio as defective and get a replacement, or refund, right? I would say that some people are disappointed for sure - or angry - but then again some seemed agitated even before they received their radios, so that's something to keep in mind. Still early in the release to declare defeat.
It's dim but it's usable. Personally I don't see it as such a huge issue but to each their own.
BigC801
Member
Even if you could return it to the place of purchase without a huge restocking fee, how would you get your money back from the 110$ worth of add-ons for NXDN and DMR I've already purchased
Here are the lower end BCT15X and the BCD996P2 in the darkness. Do I need to say anything else. The dull light on the keypad of a 700.00 scanner should match up or be greater than.
Whoever made this decision by design should of been fired. On the older radios you have three adjustments for brightness. Can we re hire the genius who designed those two older radios.
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I may have missed something here, I thought this was established by upman to be by design and within specs and essentially he's saying there is no defect. The comparison photos posted were not the radios but exposure problems with the cameras taking the photos?
If the radio can be returned as defective even though it's been established that it's not defective then that's a good thing and people can get their money back if they want or roll the dice on another unit and the radio won't be restocked and put back into circulation, I guess it's returned to Uniden? What do they do with them since it's not a defect? I guess the vendors refund the money from the upgrades because it's a defective radio even though Uniden has established it's not defective? Does Uniden refund the upgrades? For those who have all the answers maybe you could help people out with those answers.
My training tells me here to disengage. Let's let the thread speak for itself along with all of the user reports, uniden response and now the further comments that are coming in.
Again, I was just giving my two cents. RR is here to help its members and I think that's being done.
If the radio can be returned as defective even though it's been established that it's not defective then that's a good thing and people can get their money back if they want or roll the dice on another unit and the radio won't be restocked and put back into circulation, I guess it's returned to Uniden? What do they do with them since it's not a defect? I guess the vendors refund the money from the upgrades because it's a defective radio even though Uniden has established it's not defective? Does Uniden refund the upgrades? For those who have all the answers maybe you could help people out with those answers.
My training tells me here to disengage. Let's let the thread speak for itself along with all of the user reports, uniden response and now the further comments that are coming in.
Again, I was just giving my two cents. RR is here to help its members and I think that's being done.
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I understand that you are dissatisfied and disappointed, but I don't understand why you purchased optional upgrades for a defective radio - would it not have been prudent to have waited to get a radio that works to your satisfaction before spending additional money on non-returnable licenses?
Or at least make sure the basic functions work before upgrading. Does it receive analog,p25 the weather channels etc. Then speaker and keypad functions software etc. Then buy the upgrades.
I'm sure they did but they don't want to loose there position as testers.
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Or the units they had did not exhibit the issue.
I wish my new SDS100 was that bright across the keypad in the dark. This keypad issue is obviously a quality issue across the board with these generation scanners. Doubt anything will be done about it.
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Backlight comparisons are difficult unless you are comparing two SDS200's, as some have done. Even then, photographic evidence is unreliable due to camera variations and ambient lighting conditions. Taking a photo of the entire front panel, including a bright main screen, will automatically cause the button illumination to appear dim. The reason is that the camera adjusts the exposure to compensate for the brightest light in the frame, causing all else to appear dimmer than it actually is. Alternately, if you take the photo while covering the main screen and just focus on the button panel, the illumination may appear brighter in the resulting photo than it really is to your eye. Then too, most people are probably taking these photos using their smartphone cameras, and not some professional grade Nikon.
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