Event viewer will likely have an error message stored in it. Launch event viewer, go to windows logs, then system logs. There will be lots and lots of information events. I doubt any of those will have anything worthwhile. Look for Error and Warning events.
As you can see, the events are sorted by when they occur. It might be easiest to open event viewer, then in PPS cause the error.
Here is an example error message. The event ID number near the bottom is what you want to enter into Google to find a solution. This could be a problem with your computer.
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