seth21w
Member
I wrote my key in the back of my owners manual, that way if its ever sold or sent in for repair or any reason the key may need to be entered in again its in the manual.
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rumcajs_tr
Member
UPMAN - HELP, please !!!
UPMan, please, I could really use some help here!
Did I really just throw some USD 1000 in trash !? Really no reply from customer support, no response here, nothing?
I am starting to be desperate... :-(
UPMan, please, I could really use some help here!
Did I really just throw some USD 1000 in trash !? Really no reply from customer support, no response here, nothing?
I am starting to be desperate... :-(
The unit has not yet been passed to the repair department. I cannot tell anything beyond that based on the information provided.
rumcajs_tr
Member
UPMan, thank you for reply.
The package has tracking number (i will not post it here, but you can get all info under W428478-051317 on custommer support (Customer Support).
It shows status:
DELIVERED - 2017-05-11 15:14 ROANOKE, TX 76262, Delivered, Left with Individual, Your item was delivered to an individual at the address at 3:14 pm on May 11, 2017 in ROANOKE, TX 76262.
Exact shipping address was:
Uniden America Corp.
Suite 100,
743 Henrietta Creek Rd.
Roanoke, Texas 76262
ATTN. REPAIR
Do you think that it is possible, that somebody accepted the scanners from post office but that the scanners never got to Uniden? I hope not, but it is still weird, that more than 6 days after delivery date, the scanners ares still not in UNIDEN database...
W5RGP
Member
Mine arrived on a Thursday and was not in Uniden's hands until Tuesday or atleast that's when I got the status email that it was in the repair line
Then on Thursday I got a email that repairs were made and it was shipped out on Friday
And my wife signed for package yesterday
I'm an over the road truck driver so will be a few more days before I get my hands on it
All in all I thought the repair went very quick just took a few days after it arrived before uniden showed they had it I figured it was due to the weekend
Sent from my iPhone using Tapatalk
rumcajs_tr
Member
Good news today: "Status: Received - Your product has been received and has been placed into the repair center."
... big relief
... big reliefUPMan sorry for the delay on mine. i just got the email from 5 days ago and it was in the spam folder. i am sending mine in on Monday.
The internal clock battery in my 436 has been dead for well over a year or more but haven't been able to part with it long enough to send in for repair. I probably better do it this year before they stop honoring the free repair.
Mine came back and the RX is hotter than before and I am very happy.
Yes the RX is better more sensitive
436 back.
Just got mine back from repair today. Sounds good. Service paper says
"control board mod". And," repair complete. F12J". Not sure what this means.
Did they repair the board and not replace it? LEDs appear to be the same
color as I remember. I thought they were replacing the board? It seem as
static-ie as it was before. I was hoping that missing component everyone
was talking about would be installed. Not sure, but I don't want to open
it up to check. But the clock appears to be working and I'm thankful for
that. Thanks Uniden and Upman...
Drifter...
Just got mine back from repair today. Sounds good. Service paper says
"control board mod". And," repair complete. F12J". Not sure what this means.
Did they repair the board and not replace it? LEDs appear to be the same
color as I remember. I thought they were replacing the board? It seem as
static-ie as it was before. I was hoping that missing component everyone
was talking about would be installed. Not sure, but I don't want to open
it up to check. But the clock appears to be working and I'm thankful for
that. Thanks Uniden and Upman...
Drifter...
Got it back today!!
Just got it back today!! Took about 2 weeks. I never realized how much I would miss it!! Thanks Upman!!
Just got it back today!! Took about 2 weeks. I never realized how much I would miss it!! Thanks Upman!!
My 536HP is enroute to Uniden repair a second time for the clock fail problem. Thanks to Upman for getting a shipping label to me. I hope the second time is the charm.
And maybe a DMR firmware update will be out soon too.
And maybe a DMR firmware update will be out soon too.
Repair Turnaround
Uniden received my 536 yesterday (Thursday) and today (Friday) I received notice with a tracking
number that it is on its way back already. I had the clock issue & very dim display which I made
very clear to them. Is it even possible that both problems were addressed with such quick turnaround???
Uniden received my 536 yesterday (Thursday) and today (Friday) I received notice with a tracking
number that it is on its way back already. I had the clock issue & very dim display which I made
very clear to them. Is it even possible that both problems were addressed with such quick turnaround???
Been meaning to send mine in since i got the email but my stepdad has been busy. i'll talk to him, UPman and see if he has a box where i can take it to UPS and Ship it.
Turnaround
FYI.....just received unit back today. All problems fixed. Lightning quick turnaround! I don't think the unit was there more than 6 hours!!!! Clock issue, headset jack, & LED display issue all fixed. The day it was received the next day I had the tracking number of it being returned to me.
FYI.....just received unit back today. All problems fixed. Lightning quick turnaround! I don't think the unit was there more than 6 hours!!!! Clock issue, headset jack, & LED display issue all fixed. The day it was received the next day I had the tracking number of it being returned to me.
kd5pck
Member
I filled out the online form this past Saturday (6/3/17) and received the label email today (6/6/17). UPS will be picking it up later this afternoon. I haven;t used this scanner that much lately so I am not in a hurry to get it back. Curious to see how fast Uniden handles it though. Also put a note in it asking to address the headphone issue and the LCD issue, although I don't think my unit is affected.
What is MAC/PAC ?
My 536 is coming back from it's second trip to the Uniden repair shop for the failing clock problem.
The repair order reads:
Comment Log
[SIZE=-1]06/14/2017 Pending automatic MAC/PAC order for model: BCD536HP[/SIZE] [SIZE=-1]06/14/2017 MAC/PAC Order# S06103 Entered 06/14/2017 Entered By AAUSER[/SIZE] [SIZE=-1]06/14/2017 1 Units Invoiced 06/14/2017 By PSRU225[/SIZE] [SIZE=-1]06/14/2017 Unit BCD536HP Ship'd 06/14/2017 Mac-Pac Order# S06103[/SIZE]
What is MAC/PAC ?
My 536 is coming back from it's second trip to the Uniden repair shop for the failing clock problem.
The repair order reads:
Comment Log
[SIZE=-1]06/14/2017 Pending automatic MAC/PAC order for model: BCD536HP[/SIZE] [SIZE=-1]06/14/2017 MAC/PAC Order# S06103 Entered 06/14/2017 Entered By AAUSER[/SIZE] [SIZE=-1]06/14/2017 1 Units Invoiced 06/14/2017 By PSRU225[/SIZE] [SIZE=-1]06/14/2017 Unit BCD536HP Ship'd 06/14/2017 Mac-Pac Order# S06103[/SIZE]
What is MAC/PAC ?
kd5pck
Member
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