I don't own one but I have handled them several times and used them, so I do have an opinion about them I'd like to share:
I think this scanner was really aimed more at the casual user who was "on the fence" about buying a scanner, will just use it in their house on a coffee table in the den, and has no interest (or lacks the skills) to program their own scanner the way scanner buffs are accustomed to.
With that said, I would say it's pretty darn close to being perfect for its target audience.
Now, for scanner buffs that want to either walk around with it, or install it in their car, that's really a whole different target audience. This scanner doesn't lend itself to being installed in-dash like a traditional DIN-sized electronic device. Jay911 - that's a pretty neat setup you have! However, that's not considered a permanent install, that's more like how one would use a GPS. Not a bad setup at all, just not permanent in the classic sense of the definition. Unfortunately, mounted on your dash like that, it also screams "BREAK INTO MY CAR AND STEAL ME!" unless, of course, you take it down after using it on each trip.
I DO like the touch screen approach. Perhaps the next DIN-sized scanner should have one...???