yeah Tom is actually pretty knowledgeable on that, some of us do have PSAP experience
MARCS-IP ("New MARCS") Site and Talkgroup Discussion
I believe You are correct, the only real seperate agency it seems is Hudson
Hudson is not part of the SECC
You are correct, that was a typo. With any change in operation there will be a few wrinkles to iron out but lack of tactical channels is not one of them.
I'll tackle one at a time... regarding call volume, traffic studies were performed prior to any changes and the combined call volume is well within the capabilities of a dispatcher. No idea what they mean by limited resources. They have the latest technology available to a dispatch center so idea why they would comment on their workstations. The merge did not add complexity to calls or change their interoperability options. With the exception of dispatchers who came from the SO, all others dispatched both law and fire calls. All have been crossed trained and capable of dispatching any discipline for any community. Moving from one center you worked at for many years to a new combined center is a major change. Maybe this "direct comment" came from someone unhappy with the change.they added Fairlawn.
Talk to a dispatcher, heck, listen to their channel. It's not working as planned. Direct quote, "Increased call volume, limited resources, workstations that suck, added complexity of incidents involving multiple agencies, lack of previous interoperability, and thrown into the fire training and coordination is hindered by inefficient management."
hey we never had a relaxation room at Orange County, hows that work (Just reading the website)
Yes, we can. My experience is in actual comm center operations. Can you say the same?
Staffing level numbers vary by agency; one agency may only need eight full-time people to make it work, while others require many more, based on activity levels. In my experience, we rarely had enough people, always being down by one or two people in a comm center which needed at least a dozen in order to avoid mandatory OT (minimum staffing level 24/7 was two people).
Today in Ohio, by law, the absolute minimum for a 911 call center is two people per shift. That means a small agency needs to have at least eight and preferably nine full-time telecommunicators on staff.... minimum. Drop below that and people are looking at lots of mandatory OT, and the eventual burnout that goes with it.
It's all academic for me, though. I'm retired.
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If you've answered 911 calls, you know some can be emotionally disturbing. The rooms are there for the ops to decompress after a difficult call.
I quite understand, I worked in the comm center of the 18th busiest PSAP in the country (140,000 Calls a Year), they never let me go home when my wife set the oven in the apartment on fire lol, my biggest call was the 1998 Kissimme Fl tornado outbreak
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Medina County is testing New Automated Dispatch on Countywide tac 8
JethrowJohnson
I love P25
Its been going on since the 7th.
It’s not Cuy Falls PD … it’s the Summit Emergency Communication Center , the main PD dispatch for Cuy Falls, Munroe Falls, Silver Lake, Boston Heights, Fairlawn. Been this way since Fairlawn moved over.
not sure why though.
not sure why though.
what tweiss3 said
I’m guessing Fairlawn and Copley PD will be their own Talkgroup when Copley joins SECC in the spring . So this is just temporary, no need to reprogram radios twice. Just a guess.
Wouldn't it make more sense to patch Fairlawn PD 1 (62701) with Cuyahoga Falls PD 1 (62661)?
maybe but they might not have the radios programmed