It's on its way.
ProScan: Official Software Thread
It's on its way.
Bob,
I found this app called AppCrashView. It basically looks at any application crashes. Here is what it picked up for the ProScan Issue. Maybe you can see something a bit clearer through this. I am also trying another test with BitDefender, which is also running on the same system. I wonder if BitDefender is picking up at a point in time when ProScan writes to a protected file and then bounces ProScan because it will not allow it to write to the file. So I am turning off the file protection module on BitDefender to see if that will make a difference. In the interim, look through the data from AppCrashView. Also, where do I find the data that your debugging software is capturing? Thanks!
Version=1
EventType=BEX
EventTime=131567463973521911
ReportType=2
Consent=1
ReportIdentifier=8fca89ea-d7dc-11e7-ba10-bc5ff4547cb7
IntegratorReportIdentifier=8fca89e9-d7dc-11e7-ba10-bc5ff4547cb7
WOW64=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=ProScan.exe
Sig[1].Name=Application Version
Sig[1].Value=12.6.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=59fd906c
Sig[3].Name=Fault Module Name
Sig[3].Value=KERNEL32.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=6.1.7601.23915
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=59b94aba
Sig[6].Name=Exception Offset
Sig[6].Value=00000000
Sig[7].Name=Exception Code
Sig[7].Value=c0000005
Sig[8].Name=Exception Data
Sig[8].Value=00000008
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=2bba
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=2bba7f1a734eb5a6f84844ca89c1212a
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=ef31
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=ef31141e9d3bb2fb7abec2e3e8b369cf
UI[2]=C:\Program Files (x86)\ProScan\ProScan.exe
UI[3]=ProScan has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\ProScan\ProScan.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\Windows\syswow64\KERNEL32.dll
LoadedModule[4]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[5]=C:\Program Files\Bitdefender\Bitdefender Security\atcuf\262996301925032704\atcuf32.dll
LoadedModule[6]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[7]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[8]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[9]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[10]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[11]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[12]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[13]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[14]=C:\Windows\syswow64\GDI32.dll
LoadedModule[15]=C:\Windows\syswow64\USER32.dll
LoadedModule[16]=C:\Windows\syswow64\LPK.dll
LoadedModule[17]=C:\Windows\syswow64\USP10.dll
LoadedModule[18]=C:\Windows\system32\IMM32.DLL
LoadedModule[19]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[20]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll
LoadedModule[21]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_d08cc06a442b34fc\MSVCR80.dll
LoadedModule[22]=C:\Windows\syswow64\shell32.dll
LoadedModule[23]=C:\Windows\syswow64\ole32.dll
LoadedModule[24]=C:\Windows\syswow64\profapi.dll
LoadedModule[25]=C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\9f895c66454577eff9c77442d0c84f71\mscorlib.ni.dll
LoadedModule[26]=C:\Windows\system32\uxtheme.dll
LoadedModule[27]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[28]=C:\Windows\system32\rsaenh.dll
LoadedModule[29]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System\ad92dab7f418877d6a1e0358ce35658a\System.ni.dll
LoadedModule[30]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\ce3c98f2bf220ef17b0cf4233cac6ceb\System.Drawing.ni.dll
LoadedModule[31]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\367e5b8a038ac76eba17528bb7b3688e\System.Windows.Forms.ni.dll
LoadedModule[32]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorjit.dll
LoadedModule[33]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.23894_none_5c0be957a009922e\gdiplus.dll
LoadedModule[34]=C:\Windows\system32\dwmapi.dll
LoadedModule[35]=C:\Windows\assembly\NativeImages_v2.0.50727_32\Microsoft.VisualBas#\6f5bf6427122bfc30b5be76bcd651018\Microsoft.VisualBasic.ni.dll
LoadedModule[36]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[37]=C:\Windows\syswow64\oleaut32.DLL
LoadedModule[38]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d\comctl32.dll
LoadedModule[39]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[40]=C:\Windows\system32\shfolder.dll
LoadedModule[41]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Management\00c2b464e52d4e82c04d61592a12a89d\System.Management.ni.dll
LoadedModule[42]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[43]=C:\Windows\system32\wbem\wmiutils.dll
LoadedModule[44]=C:\Windows\system32\wbemcomn.dll
LoadedModule[45]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[46]=C:\Windows\syswow64\NSI.dll
LoadedModule[47]=C:\Windows\system32\wbem\wbemprox.dll
LoadedModule[48]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\wminet_utils.dll
LoadedModule[49]=C:\Windows\system32\wbem\wbemsvc.dll
LoadedModule[50]=C:\Windows\system32\wbem\fastprox.dll
LoadedModule[51]=C:\Windows\system32\NTDSAPI.dll
LoadedModule[52]=C:\Program Files (x86)\TeamViewer\tv_w32.dll
LoadedModule[53]=C:\Windows\system32\VERSION.dll
LoadedModule[54]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18837_none_ec86b8d6858ec0bc\COMCTL32.dll
LoadedModule[55]=C:\Windows\system32\api-ms-win-core-synch-l1-2-0.DLL
LoadedModule[56]=C:\Windows\system32\winmm.dll
LoadedModule[57]=C:\Windows\system32\MMDevAPI.DLL
LoadedModule[58]=C:\Windows\system32\PROPSYS.dll
LoadedModule[59]=C:\Windows\system32\wdmaud.drv
LoadedModule[60]=C:\Windows\system32\ksuser.dll
LoadedModule[61]=C:\Windows\system32\AVRT.dll
LoadedModule[62]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[63]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[64]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[65]=C:\Windows\system32\AUDIOSES.DLL
LoadedModule[66]=C:\Windows\system32\msacm32.drv
LoadedModule[67]=C:\Windows\system32\MSACM32.dll
LoadedModule[68]=C:\Windows\system32\midimap.dll
LoadedModule[69]=C:\Program Files (x86)\ProScan\ProScan1.dll
LoadedModule[70]=C:\Program Files (x86)\ProScan\lame_enc.dll
LoadedModule[71]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\ad8dd536906e94c4bc9cb9b82285580b\System.Configuration.ni.dll
LoadedModule[72]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\77c1dc46ea139bf5e1eaa9b87ef03c7a\System.Xml.ni.dll
LoadedModule[73]=C:\Windows\system32\mswsock.dll
LoadedModule[74]=C:\Windows\System32\wshtcpip.dll
LoadedModule[75]=C:\Windows\System32\wship6.dll
LoadedModule[76]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Data\511c39d1efa06d262a6b2f47e2726c73\System.Data.ni.dll
LoadedModule[77]=C:\Windows\assembly\GAC_32\System.Data\2.0.0.0__b77a5c561934e089\System.Data.dll
LoadedModule[78]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[79]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[80]=C:\Windows\system32\rasapi32.dll
LoadedModule[81]=C:\Windows\system32\rasman.dll
LoadedModule[82]=C:\Windows\system32\rtutils.dll
LoadedModule[83]=C:\Windows\system32\winhttp.dll
LoadedModule[84]=C:\Windows\system32\webio.dll
LoadedModule[85]=C:\Windows\system32\credssp.dll
LoadedModule[86]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[87]=C:\Windows\system32\WINNSI.DLL
LoadedModule[88]=C:\Windows\system32\dhcpcsvc.DLL
LoadedModule[89]=C:\Windows\system32\dhcpcsvc6.DLL
LoadedModule[90]=C:\Windows\system32\DNSAPI.dll
LoadedModule[91]=C:\Windows\system32\rasadhlp.dll
LoadedModule[92]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[93]=C:\Windows\syswow64\psapi.dll
LoadedModule[94]=C:\Windows\system32\security.dll
LoadedModule[95]=C:\Windows\system32\SECUR32.DLL
LoadedModule[96]=C:\Windows\SysWOW64\schannel.dll
LoadedModule[97]=C:\Windows\system32\ncrypt.dll
LoadedModule[98]=C:\Windows\system32\bcrypt.dll
LoadedModule[99]=C:\Windows\SysWOW64\bcryptprimitives.dll
LoadedModule[100]=C:\Windows\syswow64\USERENV.dll
LoadedModule[101]=C:\Windows\system32\GPAPI.dll
LoadedModule[102]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web\7057023b1bb89e4623a922b311be4dba\System.Web.ni.dll
FriendlyEventName=Stopped working
ConsentKey=BEX
AppName=ProScan
AppPath=C:\Program Files (x86)\ProScan\ProScan.exe
I found this app called AppCrashView. It basically looks at any application crashes. Here is what it picked up for the ProScan Issue. Maybe you can see something a bit clearer through this. I am also trying another test with BitDefender, which is also running on the same system. I wonder if BitDefender is picking up at a point in time when ProScan writes to a protected file and then bounces ProScan because it will not allow it to write to the file. So I am turning off the file protection module on BitDefender to see if that will make a difference. In the interim, look through the data from AppCrashView. Also, where do I find the data that your debugging software is capturing? Thanks!
Version=1
EventType=BEX
EventTime=131567463973521911
ReportType=2
Consent=1
ReportIdentifier=8fca89ea-d7dc-11e7-ba10-bc5ff4547cb7
IntegratorReportIdentifier=8fca89e9-d7dc-11e7-ba10-bc5ff4547cb7
WOW64=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=ProScan.exe
Sig[1].Name=Application Version
Sig[1].Value=12.6.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=59fd906c
Sig[3].Name=Fault Module Name
Sig[3].Value=KERNEL32.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=6.1.7601.23915
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=59b94aba
Sig[6].Name=Exception Offset
Sig[6].Value=00000000
Sig[7].Name=Exception Code
Sig[7].Value=c0000005
Sig[8].Name=Exception Data
Sig[8].Value=00000008
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=2bba
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=2bba7f1a734eb5a6f84844ca89c1212a
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=ef31
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=ef31141e9d3bb2fb7abec2e3e8b369cf
UI[2]=C:\Program Files (x86)\ProScan\ProScan.exe
UI[3]=ProScan has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\ProScan\ProScan.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\Windows\syswow64\KERNEL32.dll
LoadedModule[4]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[5]=C:\Program Files\Bitdefender\Bitdefender Security\atcuf\262996301925032704\atcuf32.dll
LoadedModule[6]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[7]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[8]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[9]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[10]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[11]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[12]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[13]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[14]=C:\Windows\syswow64\GDI32.dll
LoadedModule[15]=C:\Windows\syswow64\USER32.dll
LoadedModule[16]=C:\Windows\syswow64\LPK.dll
LoadedModule[17]=C:\Windows\syswow64\USP10.dll
LoadedModule[18]=C:\Windows\system32\IMM32.DLL
LoadedModule[19]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[20]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll
LoadedModule[21]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_d08cc06a442b34fc\MSVCR80.dll
LoadedModule[22]=C:\Windows\syswow64\shell32.dll
LoadedModule[23]=C:\Windows\syswow64\ole32.dll
LoadedModule[24]=C:\Windows\syswow64\profapi.dll
LoadedModule[25]=C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\9f895c66454577eff9c77442d0c84f71\mscorlib.ni.dll
LoadedModule[26]=C:\Windows\system32\uxtheme.dll
LoadedModule[27]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[28]=C:\Windows\system32\rsaenh.dll
LoadedModule[29]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System\ad92dab7f418877d6a1e0358ce35658a\System.ni.dll
LoadedModule[30]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\ce3c98f2bf220ef17b0cf4233cac6ceb\System.Drawing.ni.dll
LoadedModule[31]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\367e5b8a038ac76eba17528bb7b3688e\System.Windows.Forms.ni.dll
LoadedModule[32]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorjit.dll
LoadedModule[33]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.23894_none_5c0be957a009922e\gdiplus.dll
LoadedModule[34]=C:\Windows\system32\dwmapi.dll
LoadedModule[35]=C:\Windows\assembly\NativeImages_v2.0.50727_32\Microsoft.VisualBas#\6f5bf6427122bfc30b5be76bcd651018\Microsoft.VisualBasic.ni.dll
LoadedModule[36]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[37]=C:\Windows\syswow64\oleaut32.DLL
LoadedModule[38]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d\comctl32.dll
LoadedModule[39]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[40]=C:\Windows\system32\shfolder.dll
LoadedModule[41]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Management\00c2b464e52d4e82c04d61592a12a89d\System.Management.ni.dll
LoadedModule[42]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[43]=C:\Windows\system32\wbem\wmiutils.dll
LoadedModule[44]=C:\Windows\system32\wbemcomn.dll
LoadedModule[45]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[46]=C:\Windows\syswow64\NSI.dll
LoadedModule[47]=C:\Windows\system32\wbem\wbemprox.dll
LoadedModule[48]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\wminet_utils.dll
LoadedModule[49]=C:\Windows\system32\wbem\wbemsvc.dll
LoadedModule[50]=C:\Windows\system32\wbem\fastprox.dll
LoadedModule[51]=C:\Windows\system32\NTDSAPI.dll
LoadedModule[52]=C:\Program Files (x86)\TeamViewer\tv_w32.dll
LoadedModule[53]=C:\Windows\system32\VERSION.dll
LoadedModule[54]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18837_none_ec86b8d6858ec0bc\COMCTL32.dll
LoadedModule[55]=C:\Windows\system32\api-ms-win-core-synch-l1-2-0.DLL
LoadedModule[56]=C:\Windows\system32\winmm.dll
LoadedModule[57]=C:\Windows\system32\MMDevAPI.DLL
LoadedModule[58]=C:\Windows\system32\PROPSYS.dll
LoadedModule[59]=C:\Windows\system32\wdmaud.drv
LoadedModule[60]=C:\Windows\system32\ksuser.dll
LoadedModule[61]=C:\Windows\system32\AVRT.dll
LoadedModule[62]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[63]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[64]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[65]=C:\Windows\system32\AUDIOSES.DLL
LoadedModule[66]=C:\Windows\system32\msacm32.drv
LoadedModule[67]=C:\Windows\system32\MSACM32.dll
LoadedModule[68]=C:\Windows\system32\midimap.dll
LoadedModule[69]=C:\Program Files (x86)\ProScan\ProScan1.dll
LoadedModule[70]=C:\Program Files (x86)\ProScan\lame_enc.dll
LoadedModule[71]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\ad8dd536906e94c4bc9cb9b82285580b\System.Configuration.ni.dll
LoadedModule[72]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\77c1dc46ea139bf5e1eaa9b87ef03c7a\System.Xml.ni.dll
LoadedModule[73]=C:\Windows\system32\mswsock.dll
LoadedModule[74]=C:\Windows\System32\wshtcpip.dll
LoadedModule[75]=C:\Windows\System32\wship6.dll
LoadedModule[76]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Data\511c39d1efa06d262a6b2f47e2726c73\System.Data.ni.dll
LoadedModule[77]=C:\Windows\assembly\GAC_32\System.Data\2.0.0.0__b77a5c561934e089\System.Data.dll
LoadedModule[78]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[79]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[80]=C:\Windows\system32\rasapi32.dll
LoadedModule[81]=C:\Windows\system32\rasman.dll
LoadedModule[82]=C:\Windows\system32\rtutils.dll
LoadedModule[83]=C:\Windows\system32\winhttp.dll
LoadedModule[84]=C:\Windows\system32\webio.dll
LoadedModule[85]=C:\Windows\system32\credssp.dll
LoadedModule[86]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[87]=C:\Windows\system32\WINNSI.DLL
LoadedModule[88]=C:\Windows\system32\dhcpcsvc.DLL
LoadedModule[89]=C:\Windows\system32\dhcpcsvc6.DLL
LoadedModule[90]=C:\Windows\system32\DNSAPI.dll
LoadedModule[91]=C:\Windows\system32\rasadhlp.dll
LoadedModule[92]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[93]=C:\Windows\syswow64\psapi.dll
LoadedModule[94]=C:\Windows\system32\security.dll
LoadedModule[95]=C:\Windows\system32\SECUR32.DLL
LoadedModule[96]=C:\Windows\SysWOW64\schannel.dll
LoadedModule[97]=C:\Windows\system32\ncrypt.dll
LoadedModule[98]=C:\Windows\system32\bcrypt.dll
LoadedModule[99]=C:\Windows\SysWOW64\bcryptprimitives.dll
LoadedModule[100]=C:\Windows\syswow64\USERENV.dll
LoadedModule[101]=C:\Windows\system32\GPAPI.dll
LoadedModule[102]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web\7057023b1bb89e4623a922b311be4dba\System.Web.ni.dll
FriendlyEventName=Stopped working
ConsentKey=BEX
AppName=ProScan
AppPath=C:\Program Files (x86)\ProScan\ProScan.exe
ak4fn
Member
Try copying ProScan from C:\Program Files (x86) to Documents and make a shortcut to the new location, also move the record location to someplace other than default (I have a folder in Documents/Scanner-Recordings)
Windows likes to make everything in Program Files read-only and that can cause weird things to happen. (I know it will write everything in AppData) but I would give this a try
Here is what my folder setup looks like.
All 7 of my ProScan's record to the same recording location.
I also keep the original "default install" in Program Files (but don't run/use it). That way when a new version comes out, I let it do the default install. Then I just copy everything from the inside of that folder and paste it into all my installs that reside in the document folder. Doing it this way makes for a really quick and easy update.
ProScan is the best scanner program I have ever used. I run 2 feeds a web-server and 7 ProScan Remote Scanner Over IP that all run 24-7 on the same machine. Hope you get everything straightened out!
Attachments
Hi all...hope someone can help me with this..probably very simple except for me...Charter cable modem started to die yesterday, they replaced it this a.m. Everything on my system is working fine, except Proscan...536HP scanner, Proscan 12.6, using static IP, when I load Proscan, the virtual scanner comes up, but with the display not showing anything...I believe, the audio is working, the virtual scanner looks like, on the face of it, that it is turned off, but I have heard some sound. Checked all the settings, everything looks ok, but no display...checked Norton firewall, Proscan allowed....at best, I am lost...hope someone tells me the simple answer....thanks....
John
John
I would check the scanner Wi-Fi IP address is the same as the ProScan URL address, both the data and audio.
No problem. Stuff happens.
I have ProScan v 12.6 installed in it's default directory:
C:\Program Files (x86)
I'd like to save my scanner recording files in a different folder, on my D: drive. I don't see anywhere in configuration that allows me to change this. Do I need to install the entire application in a folder on the D: drive, rather than the C: drive?
Thanks
C:\Program Files (x86)
I'd like to save my scanner recording files in a different folder, on my D: drive. I don't see anywhere in configuration that allows me to change this. Do I need to install the entire application in a folder on the D: drive, rather than the C: drive?
Thanks
Under options you can choose where to store your recordings and log files.
Options tab then recording tab
Options tab then Log tab
Options tab then recording tab
Options tab then Log tab
I just experienced a little issue with ProScan. I had the software open and switched to Always On Top and Display Only Borderless...now the window is no where to be found but ProScan is showing up in my task by or in the application window switcher but I cannot bring it back into view? Does it store window position in the registry that I could reset?
Go to the Recording Options. Click the Recordings Location button. Select a folder.
Config is stored in ProScan.cfg.
1. Stop ProScan
2. Edit the ProScan.cfg file
3. Delete the line [WINDOW BOUNDS]=275,238,1189,764
4. Restart ProScan
Excellent, thanks worked! Thanks!
CanesFan95
Analog already is interoperable.
Is there any way to get a count of how many search frequencies you have locked out permanently to see if you've reached the limit?
CanesFan95
Analog already is interoperable.
And, is there a way to make it do the "snap to" thing with the mouse pointer Windows setting when you get a pop-up Yes/No box.
Snap to what? Probably not. Message boxes pop ups are designed to auto center.
Bob I can not find the digital waiting time for p25 and one trunk p25 could you tell me how to set it in proscan favorites editor
Digital Waiting Time is a param on Conventional systems only. It's located at the system level node. Scroll to the right and it's the 3rd param from the right side.
CanesFan95
Analog already is interoperable.
The Control Panel in Windows has a mouse setting called "Snap-To". When it's checked, the mouse pointer automatically jumps and positions itself to the highlighted / selected button whenever an application gives you a pop-up prompt.
