ProScan: Official Software Thread

[ProScan]

View attachment 192908Some talkgroups just stopped recording. Running proscan 24.3. It appears to be the same talkgroups that are not recording. I am running an sds200 via wireless. I’ve enclosed a picture to show.

What steps did you take to troubleshoot this?

 

[Chris0516]

@ProScan I have two instances(not licenses) running.

One for my BCD436HP, one for my SDS100. I've been trying to change the display via Proscan, on the SDS100. They both say BCD436HP, when I turn them on. Every time I enter 'SDS100' in Proscan, it doesn't save.

What am I doing wrong?

 

[MilAirNJ]

What steps did you take to troubleshoot this?

Restarted computer, proscan, reconnected audio LAN. Im at a loss lol just weird how some talkgroups are recording with no problem.

 

[jtwalker]

Restarted computer, proscan, reconnected audio LAN. Im at a loss lol just weird how some talkgroups are recording with no problem.

Verify the value for the "record" parameter on the system level, and on the channel level (both on of favorites list).

How are you capturing audio? LAN or 3.5mm audio cable? If audio cable, is it connected to front or back of SDS200?

 

[ProScan]

@ProScan I have two instances(not licenses) running.

One for my BCD436HP, one for my SDS100. I've been trying to change the display via Proscan, on the SDS100. They both say BCD436HP, when I turn them on. Every time I enter 'SDS100' in Proscan, it doesn't save.

What am I doing wrong?

Are both instances running in the same folder. They have to be in seperate folders.

 

[Chris0516]

Are both instances running in the same folder. They have to be in seperate folders.

They are in separate folders.

 

[ProScan]

They are in separate folders.

I would double and triple check that. If using shortcuts, make sure they are setup to run the instances in the different folders.

For a test, run the instance that is connected to the SDS100 and don't run the other instance. Change the scanner type to SDS100 then close ProScan. Reopen ProScan and it should be set to SDS100.

 

[Chris0516]

I would double and triple check that. If using shortcuts, make sure they are setup to run the instances in the different folders.

For a test, run the instance that is connected to the SDS100 and don't run the other instance. Change the scanner type to SDS100 then close ProScan. Reopen ProScan and it should be set to SDS100.

I finally got Proscan to 'remember' it, but. When I 'Write To Scanner', it is not making the change on my SDS100.

 

[4436time]

I have a dozen Favs that were created in Sentinel based on specific Service Types using the Add Channels on Range feature and would like to import them into ProScan. When doing so, however, the RRDB Differences button is lost. Is there a way to retain this feature when importing from Sentinel? Thanks

 

[MilAirNJ]

Verify the value for the "record" parameter on the system level, and on the channel level (both on of favorites list).

How are you capturing audio? LAN or 3.5mm audio cable? If audio cable, is it connected to front or back of SDS200?

Ok I will check that. I am capturing audio via LAN. This scanner is actually in the attic and I have not messed with it in months except to listen via Proscan. I've changed nothing with the scanner or software recently. That's why this is weird for it to all of a sudden happen and only on certain talk groups lol

 

[ProScan]

I have a dozen Favs that were created in Sentinel based on specific Service Types using the Add Channels on Range feature and would like to import them into ProScan. When doing so, however, the RRDB Differences button is lost. Is there a way to retain this feature when importing from Sentinel? Thanks

No. It's not possible. The RRDB Differences function works when importing from the RRDB directly. The HPDB (Sentinel) data doesn't contain the RRDB indexes so it won't work importing from the HPDB.

 

[ProScan]

When I 'Write To Scanner', it is not making the change on my SDS100.

Are you referring to the favorites or profile writing to the scanner? Would you double check that.

 

[Chris0516]

Are you referring to the favorites or profile writing to the scanner? Would you double check that.

Profile

 

[MilAirNJ]

Verify the value for the "record" parameter on the system level, and on the channel level (both on of favorites list).

How are you capturing audio? LAN or 3.5mm audio cable? If audio cable, is it connected to front or back of SDS200?

I figured out the problem! The path files being saved exceeded the filename windows limitations of 260 characters. That group had an extremely long named when being saved, hence why it was only doing it on some talk groups

Thanks everyone