And fixing bugs that were reported here, and to Uniden on the phone as well.
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And fixing bugs that were reported here, and to Uniden on the phone as well.
I'm guessing but if they haven't released the completed advertised features by now and there releasing pay features than they have run into problems with the original advertised features. The last 2 firmware updates were bug fixes. I would also like to Uniden to finish what they promised. Almost two years now, pathetic.
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A class action suit is not a good thing. The only people who benefit are the lawyers. You the consumer will pay the freight with higher prices from Uniden. I'm always amazed consumers don't see this. Corporations don't pay taxes or lawsuits. You do.
Mike
Mike
k3fs
Member
It is way past time for them to deliver what they advertised. It is almost two years now, and they still have not delivered what was promised. It would be nice for them to man up, and give some status on the the yet to be delivered analyze features. We at least deserve to be dealt with openly and honestly.
I disagree. Unfortunately the only recourse the consumer, has is a class action. Companies who falsely advertise need to be held responsible for their actions. To let companies falsely advertise products without any recourse leads to a very slippery slope.
I disagree. Unfortunately the only recourse the consumer, has is a class action. Companies who falsely advertise need to be held responsible for their actions. To let companies falsely advertise products without any recourse leads to a very slippery slope.
I love the train of thought that people have that "it's time to deliver", as if the package is sitting on a shelf somewhere in a Uniden warehouse. "It's way past time to deliver!" "Oh okay, we'll deliver, here you go."
Don't you think they'd have delivered it if it was ready to be delivered? Who benefits from somebody holding back something that's ready for public consumption?
Don't you think they'd have delivered it if it was ready to be delivered? Who benefits from somebody holding back something that's ready for public consumption?
MStep
Member
Regarding an earlier post in this thread, I've stated in numerous posts that I don't believe any type of class action suit would produce results in this case. And I agree Jay, that if they had it, they would deliver it.
There was some rumor about a year ago, that the project had been farmed out. If so, apparently the "farming" has not been good.
You get a slightly more visual LCN finder in the RH-536 HP program that Paul put together some time ago as "proof" of the wi-fi concept, but folks waiting for the "bandscope" option are still waiting. And the activity monitor and other goodies in the HP-1 and HP-2 series are still sadly missing.
I have to go with my original feeling that it has become too problematic to deliver the goods on the x36 display as on the HP-1 and HP-2 displays. It could be done, but apparently Uniden does not want to devote the time or resources required to properly implement the full Analyze package on the x36 series.
k3fs
Member
I also feel Uniden is not going to deliver what was advertised. Their handling of this has been very bad at best. It would be nice to see them handling this with some honesty and giving a status update on this.
I am more inclined to favor some action at this point. They have been given time to get the job done. They need to be held accountable. Deceptive advertising hurts consumers more, and costs them more. It's sad to see some find it acceptable to be deceived and not get what you pay for.
I am more inclined to favor some action at this point. They have been given time to get the job done. They need to be held accountable. Deceptive advertising hurts consumers more, and costs them more. It's sad to see some find it acceptable to be deceived and not get what you pay for.
It's not so much that people think it's on a shelf and being held back, it's that they think it's time to either deliver the advertised (over 2 years ago) product or admit their shortfall and find a way to make it right. Anything short of either of those is a slap in the face to the consumers that laid their money out. "We're working on it" was old a year ago, and at this point in tiime, although still defensible legally for a few more months, is no longer acceptable to the many consumers.
rbarker
Robert
So what do you want Uniden to do? Buy your radios back? They can't release an update they don't have.
Making it right means delivering the product, regardless of what you think it means, so demanding they deliver the product when they don't have the product to deliver is insane. It's been insane ever since it was first demanded by the lunatics who think that anything other than working on getting the product finished is appropriate. Nobody but these idiots want money or free warranties or deals. The only desirable outcome is the delivery of the product, and how long it takes is not a concern. It'll come out when it's ready, so all you whiners quit your *****ing and enjoy the other features in the radio which are head and shoulders above all other performers.
I was thinking of pruning some of the people off my ignore list today - thanks for posting and reminding me why I shouldn't.
If Uniden doesn't release the product now, how can people complain that the product was released too early and is full of bugs? 
You aren't thinking this through Jay911.
You aren't thinking this through Jay911.
Did they ever get the system analyzer functions going like the hp 1 has ??
MStep
Member
Only some very rudimentary functions; nothing at all like what the HP-1 has.
I do not see anybody standing in line to sue GM when they stated they wanted to build a car that got 100MPG in the future that was 40 years ago and they have yet to top 50MPG.
Quite honestly, at this point, they're better off writing the line off, dumping all resources into R&D and offering a significant discount on the replacement (whenever we might see that) with a trade in. By significant, I mean in the area of send in the x36 +$100 and we'll send you the new model. Yes, people will have to deal with the current model for a while, but I think Uniden has learned their lesson about rushing a product out the door and would work very hard to not repeat this debacle.
Aside from the hardware issues, which they are fixing on their dime, what about the x36 needs changed? I am aware of one item that deals with how they process LSM that could be improved, and that is debatable.
ALL the other issues are fixable to the same extent and ease they could be added to a new model.
And if they continue with the Provoice path, these could easily become the most sought after scanners in history despite the fact the early models may need a trip to Uniden to fix some hardware.
BTW, you will never be able to ensure you won't get bit by bad parts - ever. If that were true, there would be no need for recalls, and everything would work perfectly as designed. Even NASA doesn't have that track record. Nor does Microsoft, Apple, or any company with hundreds of times the resources of Uniden.
ALL the other issues are fixable to the same extent and ease they could be added to a new model.
And if they continue with the Provoice path, these could easily become the most sought after scanners in history despite the fact the early models may need a trip to Uniden to fix some hardware.
BTW, you will never be able to ensure you won't get bit by bad parts - ever. If that were true, there would be no need for recalls, and everything would work perfectly as designed. Even NASA doesn't have that track record. Nor does Microsoft, Apple, or any company with hundreds of times the resources of Uniden.
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I will agree about the Provoice path, but the complaints about paying for additional features while people feel they have not yet received the features they paid for is going to continue. People looking for a scanner for the first time today are seeing a lot of vitriol on this model, and I'm sure that will impact purchase decisions. If they were to roll out a new model, with all advertised features working on the day of shipment (they don't have to be fancy features, or even the missing x36 features-just present and working) and offer the trade in suggested above, I would expect a lot of praise for Uniden "making it right."
Yes, there will be those that will whine about paying an additional fee with the trade in, but they have to remember, they are returning a used scanner, one that they had to have gotten some use out of. You can't make everyone happy, but I think this would put a smile on the majority of unsatisfied customer's faces.
Yes, there will be those that will whine about paying an additional fee with the trade in, but they have to remember, they are returning a used scanner, one that they had to have gotten some use out of. You can't make everyone happy, but I think this would put a smile on the majority of unsatisfied customer's faces.
All the videos and ads I saw said new features coming not already offered. Not what you assume the scanner had. Nobody said the scanner would take the place of an HP Service Monitor either.
So, you only saw the video after it had been amended. The fact it was amended has been discussed ad nauseum on this board. Many people saw the original, which did not have the disclaimers, and made their purchase decision based on that viewing. A lot of people don't re-watch videos. You are assuming that everyone who viewed the video had to have seen the disclaimer, which is a big assumption.
Why would anyone want an HP Service Monitor? My IFR 1500 works just fine.
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