kc2kth
Member
I've been checking status daily. Mine (436) was received and put in the queue on the 7th, no updates to the status since then. Can't wait to get it back!
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Was your BCD536 radio part of the repair campaign and they repaired your display? Or is this a new batch of new 536 radios that you bought and the radio came with the new display?
The 4/536 was the repair campaign and I didn't had no problems with the display on both. I didn't know they repaired it til I turn on both radios.
My BCD996P2 has doing the exact same thing since pretty much the day I got it! It's very annoying. Funny, my 996XT, which is quite a bit older has held up very well and does not exhibit this behavior.
Is Uniden covering the repair of the knob under warranty?
Got my 436 back today and while I'm grateful for Uniden addressing the RTC issue, I have to admit, I think the tint and brightness of the display is worse than it was before I sent it in. The display now has a yellow/greenish tint to it now and perhaps that's why it doesn't appear as bright as it did before. I think the best way to describe the difference is the original LEDs had a cool color temperature and the new ones have a warmer color temperature. Contrast at 10 seemed to work best for me. Oh, and did I mention the display bezel has some new scuff marks on it (very minor though) and there's a couple dust specs on the inside of the bezel? Sigh...
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While I wait for my two 436HPs to return, have brought out the old BC780XLT and PRO-2042 for a workout on analog. Those oldies still sound great on conventional analog. Ah, the good old days when scanning seemed so much simpler. Still, it is amazing how far scanner technology has advanced in the last 10-15 years to keep up with digital/trunking.
daveharpe
Member
I think the most disappointing part of all of this is folks at Uniden apparently think this is acceptable. With this recall they could have FIXED this...or at least made it better. But they didn't. They made it worse.
Someone put this on a bench, ran the tests and said, "Yep, this is good to go!". Put it in a box along with a Uniden pen and sent it back to me.
Very sad.
No, not at all. But I kinda DID expect it to be equally as nice and as easily readable as the one that was in there before. In my opinion, this one seems to be a little dimmer and has less contrast which makes it a little harder to read. If the original display was like that, I wouldn't have even commented. Surely, you can't believe taking a step backwards is a good thing.
Look, it's not a huge deal and I'm still very happy with the scanner. It was just my observation and I thought it was worth while mentioning, since others had the same observations.
daveharpe
Member
The recall happened a year after the scanner came out. Those scanners are coming back with a different display than the original. New scanners are also apparently arriving with a different display. It appears to be worse than the original. It is worse with mine and several others here. Did they change suppliers? Just change the LEDs? Redesign something? Who knows.
But after the change - whatever it was - the folks at Uniden AGAIN said, "This is good enough to ship to customers."
That's very disappointing.
No doubt they changed the LEDs. They may have also changed suppliers. Maybe the reason it took so long was that they were trying to find a manufacturer who made the same color LEDs that would last, but could not.
So, the choice is to use the same ones that will fail again, or use the new ones that are a slightly different color.
And the criticism is that they used the ones not known to be subject to failure?
BTW, so far three pics have been posted to RR. Only one shows much of a yellow tint. The one above looks pretty good except for the one line which is likely in the process of refresh which a camera will often pick up. In fact, you can see the 'ghost' of the previous display on that line.
If it was more readable before, I don't understand why it was sent in for repair.
So, the choice is to use the same ones that will fail again, or use the new ones that are a slightly different color.
And the criticism is that they used the ones not known to be subject to failure?
BTW, so far three pics have been posted to RR. Only one shows much of a yellow tint. The one above looks pretty good except for the one line which is likely in the process of refresh which a camera will often pick up. In fact, you can see the 'ghost' of the previous display on that line.
If it was more readable before, I don't understand why it was sent in for repair.
daveharpe
Member
I sent mine in for the RTC repair. I made no mention of the LCD on any paperwork. This was done by Uniden without me asking for it. My guess is to fix the RTC they did a board swap which included the LCD. The keypad is also different so it was probably that whole assembly.
Did Uniden ever answer you in regards to changing the shipping address? I need to change mine also.
I think either repair involves changing the board, so requesting either gets both.
I guess the answer is that if you think you might not like the repair, don't get it. It's up to you to decide which is best for you.
troymail
Silent Key
Mine was received on the 7th also - since then no change from "Received". So much for getting them in and turning them around....
With the complaints starting about the "improved" display, maybe they are busy looking for a solution to their solution....
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The faster a company turns around their repairs that means they have a good system in place for their loyal customers. But since they are overloaded from people sending in their radios for repairs its going to take a couple of months probably.
This starts from the beginning with poor quality control and a poor design of the radio and hardware related problems. Trust me its haunting them right now.
This starts from the beginning with poor quality control and a poor design of the radio and hardware related problems. Trust me its haunting them right now.
omrail
Member
Not if the LED manufacturer is paying for the fix...
Or the RTC battery manufacturer....
Or both.
If it were a QC issue, all models would be having issues.
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