The scanner needs to be in Mass Storage mode. After a scanner power cycle or inserting the USB cable, you should see a prompt. Hit the "E" key to enter Mass Storage mode. The scanner should show "USB Mass Storage".Hello all,
I am new to both ProScan and the BCD436HP so please bear with me. I installed ProScan on my Windows 10 computer and also installed the serial port driver. When I connect the scanner and select serial port the ProScan main screen sees my scanner and show the same as the scanner display, but I am unable to read or write the scanner. In the read favorites from the scanner window it does not show my BCD436HP. Do I have o do any extra steps or how can I solve this ?