Installed 8.7 on my 3 instances. Still have the same problem of 1 of the instances freezing and it's always the same instance. Running on a 996P2, 996XT, and 15X; it's always the 996XT that freezes.
Is the instance connected to the 996XT have other instances on same computer?
Is it a computer issue?
Have you tried changing the scanner type to 15X and connecting 15X and see if it still freezes.
Install in another folder and see what happens.
You need to do trial and error test to isolate the problem.
Have you tried the rear port? Off hand I think the front port behaves that way.Also, on computer restart, the 996P2 does not connect via Com port; sound still plays but none of the display and other communication features work. Have to close that instance of ProScan and cycle the power on the P2 before it'll work again.