Well, it should be noted that earlier this year, I submitted a two page document to both the Department of Public Safety and their license point of contact with regards to deficiencies with their analog paging system. Apparently the issue hasn't been resolved yet and faulted again earlier this morning. The lack of concern regarding this issue is alarming, and at this point negligent.
To summarize: both analog frequencies are programmed to identify every 30 minutes to satisfy FCC rules and regulations under 47 CFR 90.425.
At 4:05 AM on 10/03/2020, the dispatcher toned-out Fairfield Hose for a second-tap on a medical call. The page didn't go through because the base station identifier stomped over the first set of tones. At 4:07 AM, a member of Fairfield asked the dispatcher to tone out for additional manpower. The dispatcher replied "I already sent out a second tap, you want me to page again?", to which a second page went out and the dispatcher asked "did it go through that time"? The transmitter completely disregards and ignores any activity on the frequency and just transmits the station identifier.
This is the FIFTH time I've observed paging tones or radio traffic covered up by the station identifier and each time, those calls went into second tap. In an emergency, every second counts.
The next time you call in your emergency and it doesn't turn out the best of endings, just wonder if help could've arrived sooner. Perhaps first responders didn't arrive quick enough because their pagers didn't activate the first time around... Not everyone relies on SMS paging.
Just like North East Fire Department said in the news clip earlier this year, they reported it to Erie County, and it pretty much falls on deaf ears by being told "we're working on it" for months on end. I got told when I forwarded my two page document that they would forward the problem to their IT personnel, but the issue is still present.
I'm also still wondering why we have MDC-1200 data bursts on pre-transmission. It's nice trying to hear the dispatch but instead hearing MDC data bursts covering the first part of every single voice transmission.
I feel the general public and first responders should know of this issue. I know Erie County does watch this thread - Director and all. There shouldn't be any excuse that this issue still exists, much less the fact that public safety is at an inherent increased risk because of faulty radio programming.
Can you imagine if your family or loved one was in cardiac arrest, you were in a critical motor vehicle accident, or your house was on fire, and help showed up four minutes later than it originally could've? Every second makes a difference in an emergency... Sounds like a lawsuit waiting to happen if you ask me.
To note: this issue is on both County and Millcreek analog paging frequencies in case anyone is interested.
Is it just me, or should this be considered acceptable?