First thing you ought to do is upgrade. 14.4 is ancient, the current release is 16.3. Read through the changelog to see if anything affects you between those two versions.I've had version 14.4 running for a while now but the web interface is no longer showing files and folders (its just stuck on Retrieving folders & files ). I've got a couple of other instances that are working ok. Any ideas what I can try? I've rebooted a couple of times.
ProScan
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