No problems with new update now for what I use it for! 
ProScan: Official Software Thread
weaverra
Member
I think I’m going to try doing a fresh install of Windows. I’m still having issues with the latest version.
Chris0516
Active Member
Instead of reinstalling Windows. Can you:
1. Uninstall ProScan
2. Reboot
3. Download ProScan
4. Reinstall ProScan
5. Reboot
I'm hoping someone can email me on this and help me test or isolate the problem.
Let me say Bob rapidly engaged on this issue and worked with several of us to develop and deploy a remedy. Best customer service going!
Remember to email him as he may need some of your ProScan files to diagnose/fix.
Remember to email him as he may need some of your ProScan files to diagnose/fix.
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Bob just a update the 17.3.1 version has run all night at the fire station. Also I had to set PROSCAN SECURITY PREMISSIONS
Why did you have to set the PROSCAN SECURITY PREMISSIONS? Is that because it fixed the crashing problem due to a suspected Win Update problem or something else? Are you running ProScan in Admin mode?
Do you keep backup images of your computer on another drive? I have a second internal SSD and a couple external drives also I use to keep plenty of backups on saves loosing everything especially, if your doing a full complete install. There's a free program called Macrium Reflect you can download to make the backups with.
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Yes Bob I had to set permissions I thought about it when Windows Defender it was a unknown and I remembered having to set permissions on other PC'S for Video Clients using the .net addins All have been Windows 10 Pro 64 computers.
Probably because it's in Program Files.
I just use the basics on my program but just for reference, this is my OS. 
For anyone with the crashing problem Try this file. Unzip and copy the files over the originals. Stop ProScan first.
https://proscan.org/ProScan_17_3_3.zip
17.3.1
Fixed - Favorites Quick Keys status check boxes were all turning on after writing to the scanner.
17.3.3
Testing crashing problem - Housekeeping functions disabled - File Time 8:32 AM
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Thanks Bob
weaverra
Member
Do you keep backup images of your computer on another drive? I have a second internal SSD and a couple external drives also I use to keep plenty of backups on saves loosing everything especially, if your doing a full complete install. There's a free program called Macrium Reflect you can download to make the backups with.
I don't keep images. I do have all my files backed up to the cloud. I needed a refresh anyway to clean all of the clutter off my PC.
That's good at least you have your files backed up. I use the software program I mentioned and try to make a backup at least, once a week with these SSDs if my system totally crashes, I can be back up going again within 5 minutes. Only takes 3 minutes to save a new backup putting solid state drives in my computer builds is the best as they are really fast! Hope you got every thing up and going again!
17.3.4 crashed after approximately 1 hour this morning. I sent Bob the Bug Report file from the crash.
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