ProScan: Official Software Thread

[broncofan69025]

played with pro scan for a while, decided to buy, but no key showed up in my e-mails? checked spam and junk folders, not there.
anyone know how to contact someone to get my key? e-mailed proscan.org, but no answer

 

[ProScan]

played with pro scan for a while, decided to buy, but no key showed up in my e-mails? checked spam and junk folders, not there.
anyone know how to contact someone to get my key? e-mailed proscan.org, but no answer

When did you email me? Did you send the email to support@proscan.org?

 

[broncofan69025]

When did you email me? Did you send the email to support@proscan.org?

last night at 8:51 pm sent it to support@proscan.org

just sent it again

 

[ProScan]

last night at 8:51 pm sent it to support@proscan.org

just sent it again

I don't see it. Send it again.

 

[broncofan69025]

just sent it again
it shows in my sent folder

 

[ProScan]

just sent it again
it shows in my sent folder

I didn't get it. I should've received it by now. I'm still checking. Can you double and triple check the email address. Make sure .org and not .net or something.

 

[broncofan69025]

I'll try a different e-mail account
I have several

 

[broncofan69025]

sent it from a different account
you should see it in your paypal receipts also

headed to bed, will check back tomorrow

 

[ProScan]

I'll try a different e-mail account
I have several

Got it now from the Gmail address. Key sent

 

[broncofan69025]

Got it now from the Gmail address. Key sent

got it thanks!

 

[bearcatrp]

Got it connected using the computer WiFi and SDS200 plugged into the router.

 

[bearcatrp]

Seems I can’t the recorder to save. Can see the voice levels but not recording to file. Also, have history setting to to record a new line on each transmission. Won’t do it. Am on win10. Thanks.

 

[bearcatrp]

Have tried every possible configuration and still cannot get it to record. My win7 system had no problem doing this. Still won't write to a new line either. Is this a win10 issue?

 

[tweiss3]

Have tried every possible configuration and still cannot get it to record. My win7 system had no problem doing this. Still won't write to a new line either. Is this a win10 issue?

Where did you set the record folder? Try using a place in "My Documents". There are some recent updates that are hardlocking all the folders on the root of the C drive as read only. This is causing issues both at home and at work with our drafting software and all the databases.

 

[bearcatrp]

Will try that. Think I will try the USB cable and see if things change.

 

[ProScan]

Have tried every possible configuration and still cannot get it to record. My win7 system had no problem doing this. Still won't write to a new line either. Is this a win10 issue?

I would determine if this is a problem on the audio side. Go to the Audio Control - Recorder and see if the meter moves with audio. If not then click the Mixer button and see if the right input is enabled and does’nt show unplugged. If using the mic input then check the Win privacy mic settings.

 

[bearcatrp]

The meter moves. Tried using the USB cable but after playing around with audio settings, got nothing but a high pitch noice. Went back to using Ethernet. Didn’t have sentinal installed so installed the latest version in case some driver was missing. also, I hooked both computer and scanner to router like I had to my other computer, which worked great, but no luck. So far, proscan won’t log new entries in top line, yes it’s checked to do that, and can not record the audio. Pretty sure it’s the worthless win 10. Had zero issues using win 7 pro.

 

[bearcatrp]

Well, guess what. I don't recall having to press the red record button when had this hooked up to my win7 system. Feel like a case of the dumb arse. Its capturing the audio. BUT, still can't figure out why in history log, I check each transmission in new row won't work. Have restarted proscan and scanner multiple times but no luck.

 

[tweiss3]

There is an option to start logging and start recording at start of program.

 

[bearcatrp]

There is an option to start logging and start recording at start of program.

Thanks for the tip. But another issue cropped up. Hooked up my BCT15X. Everything is working fine. BUT, am doing a custom search, 225 to 400 Mhz. Been running over an hour. Nothing logged. Looked at my audio log and have 15 recordings. No log in history or UID log. Does Proscan not log custom searches?