GTR8000

NY/NJ Database Guy
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arc software lock up my card
What does that have to do with ProScan? Butel Software (aka the "ARC" series) is based in the Netherlands. The two companies have absolutely nothing to do with one another.

ProScan is far superior, by the way. One software package for all supported Uniden models, not a separate cost to purchase multiple versions of software for each scanner series as is the case with the competitor's products. :poop:
 

sallen07

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arc software lock up my card
Not to drift off topic in the Proscan thread, but @michaelbrown2018 Butel didn't lock up your card.

What happened is that whatever bank issued your card flagged the transaction as "suspicious" and put a hold on your card until you could confirm that it was legitimate. Yes, that's a PiTA, but think about it from the bank's perspective. You have a card that's used to buy gas and food and various other things in a local area and suddenly it's being used on a website in the Netherlands.

The bank should have alerted you by call/text/email that they saw a potentially fraudulent transaction and given you the opportunity to say, "No that was me". If that didn't happen, then you need to make sure you have alerts set up, and if you do, then look for a better card.

I have been on both sides of this before. It's a real pain when you are trying to buy something and the transaction is rejected, but I've also been on the phone with a customer service representative who asked me, "Did you make this purchase?" Nope. "How about this one or these other four?" Nope. "OK we'll remove those charges from your account and cancel this card. Your new one will be arriving in two days."

With all that said, as others have already told you, Proscan is in the US, and is excellent software.

Keep in mind that just because a company is in the US the credit card company could STILL flag a sudden on-line purchase (if you don't do a lot of them) as fraudulent ....
 

03msc

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What does that have to do with ProScan? Butel Software (aka the "ARC" series) is based in the Netherlands. The two companies have absolutely nothing to do with one another.

I think he was aware that they aren't related and was making sure ProScan is a US-based transaction since Butel is not. Poor English, perhaps, but that's what I gathered.
 
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