ezscan socket error #11001

[LB_Scan]

Hi

When are they going to fix the ezscan socket error #11001 message on trx 2 scanner. thanks

 

[fxdscon]

Hi

When are they going to fix the ezscan socket error #11001 message on trx 2 scanner. thanks

Whistler themselves are the only ones that could answer that. This is the most current official response from them in the forums on 7/02/24:

Please be patient while we resolve the issue.

Other than that, you can call them at:

Customer Service: 800.531.0004

Also, read post #60 in this thread for a conversation one of our members had with Whistler.

 

[w0nwa]

The manual updates does it update all the V-folders? when you copy to the scanner?

 

[Machria]

The manual updates does it update all the V-folders? when you copy to the scanner?

The "V-folders" only store your programming and settings, not the "Library Data" which is what this update is. ;-)

 

[Swipesy]

You must open each V-Folder separately and update each separately.

 

[Machria]

You must open each V-Folder separately and update each separately.

I don’t have the scanner in front of me to check, I forget exactly, but I think the “Library files” are only stored once on the sd card, and then the v-folders have programming which would mean you only need to copy the Library files “update” once. BUT, you then need to open each v folder in the software and do the “Update Tags, names, control channels…” for each vfolder. Isn’t that correct, or am I wrong and the set of library files are stored in each v-folder also?

 

[Swipesy]

I don’t have the scanner in front of me to check, I forget exactly, but I think the “Library files” are only stored once on the sd card, and then the v-folders have programming which would mean you only need to copy the Library files “update” once. BUT, you then need to open each v folder in the software and do the “Update Tags, names, control channels…” for each vfolder. Isn’t that correct, or am I wrong and the set of library files are stored in each v-folder also?

You are correct

 

[cal50]

Late to the party but the same error today 7/29/24
#11001

Absolute bummer.

 

[w0nwa]

Late to the party but the same error today 7/29/24
#11001

Absolute bummer.

I wonder if there is an agreement issue with RR and Whistler.

 

[CycleSycho]

I wonder if there is an agreement issue with RR and Whistler.

Unless Whistler comes into the forum to let the membership know what is going on, we may never know.


.

 

[Brunlea]

Just tried updates via EZScan and the connection has been restored and all appears to be working again

 

[Swipesy]

I don't know about working. I manually updated to #884. When you run EZScan it says Current #884, Available 879??????

 

[Sasquelch]

I'm getting 884 as the available version

 

[jonsmth]

Just updated my database with EZ Scan. Worked fine! Glad it was finally fixed.

 

[kruser]

I don't know about working. I manually updated to #884. When you run EZScan it says Current #884, Available 879??????

They did bring everything up to date on their update server.

 

[Swipesy]

They did bring everything up to date on their update server.

I am going to clear my EZScan data base off PC and then run their update. Maybe I have a corrupted file that is not reading their database correctly.

 

[Swipesy]

Deleting Manual added Database and rerunning EZScan Update did the trick. All is well.

 

[Whistler_Support]

Sorry for the delay, issue with the library server has been resolved

 

[teknishun]

A big THANK YOU to Whistler Support. Sometimes these issues just take time.

 

[kmartin]

So no more socket error ?

I'll have to try updating tonight after work and see what happens