ProScan: Official Software Thread

[ProScan]

I put ProScan on record and left the scanner in FTO mode. After the first actual fire call (in this case 6:30 Nightly test) ProScan started making files in large numbers, all silent. There was only one actual call in all of this and it was the first call. The squelch has not been broken since 6:30. This is definitely not working correctly. Any insight as to what is going on?

Roveer,
I got the email and started work on this. This is what's going on. The Fire-Tone Out Logging and Recording problem on BCDx36HP scanners was all messed up.

The main problem is ProScan was logging and recording when it shouldn't have. The returned data from the scanner was intermittently reporting Squelch Status open when no signal was received as I could tell. The data returned on a signal received and on a no signal received are identical except one param being the Property Mute is set to Unmute on a received signal. That's fixed so now ProScan accurately detects Fire-Tone-Out traffic.

The Second problem is the recorder which is mainly used for conventional and trunk systems and not really designed for Fire Tone-Outs. I'm thinking about adding a separate tab for Fire Tone-Out recordings.

 

[Roveer]

Roveer,
I got the email and started work on this. This is what's going on. The Fire-Tone Out Logging and Recording problem on BCDx36HP scanners was all messed up.

The main problem is ProScan was logging and recording when it shouldn't have. The returned data from the scanner was intermittently reporting Squelch Status open when no signal was received as I could tell. The data returned on a signal received and on a no signal received are identical except one param being the Property Mute is set to Unmute on a received signal. That's fixed so now ProScan accurately detects Fire-Tone-Out traffic.

The Second problem is the recorder which is mainly used for conventional and trunk systems and not really designed for Fire Tone-Outs. I'm thinking about adding a separate tab for Fire Tone-Out recordings.

Thanks for digging in so fast. I seem to be a magnet for finding bugs. I wanted to report that VOX mode behaves very differently, and most likely for obvious reasons, I'm assuming it's just watching for audio activity and not trying to follow the squelch in any way. I don't have any instances of ghost files with VOX but the way VOX works (forcing the VOX/Date directories would make it a lot harder for my post processing batch files. Not impossible, but more difficult. As much as I hate to see you have to do more work, I'm relieved to know that you found a problem and that it wasn't something specific to my set-up.

I'm going to continue my project (creating my batch files to process recorded mp3's) using VOX and will watch for any possible fix/changes you might be implementing. I understand that there is no time frame for this right now and that you have lots of stuff going on. I'm grateful for your response and the great software.

Thanks,

Roveer

 

[southernCTscan]

I have an odd issue that started with one of the past updates. When using Remote Scanner over IP in either URL mode or usb port mode the remote scanner causes the "hpme" scanner to "beep" as if the avoid button was being pushed upon any transmission on any channel. The scanner beeps, then goes off channel and does it again upon the next transmission.

The only way I can stop this is to keep shutting the home scanner off (via team viewer) restarting it and waiting for the remote scanner to start in a non display mode. In other words I can hear the scanner but there is no display or control over the home scanner.

I'm not sure if the issue is with the remote or the base or for that matter if it is somehow my computer issue. Any ideas? Thanks.

 

[ProScan]

I have an odd issue that started with one of the past updates. When using Remote Scanner over IP in either URL mode or usb port mode the remote scanner causes the "hpme" scanner to "beep" as if the avoid button was being pushed upon any transmission on any channel. The scanner beeps, then goes off channel and does it again upon the next transmission.

The only way I can stop this is to keep shutting the home scanner off (via team viewer) restarting it and waiting for the remote scanner to start in a non display mode. In other words I can hear the scanner but there is no display or control over the home scanner.

I'm not sure if the issue is with the remote or the base or for that matter if it is somehow my computer issue. Any ideas? Thanks.

Turn off the Resume Scan / Search. It's located in the upper right corner.

 

[southernCTscan]

Turn off the Resume Scan / Search. It's located in the upper right corner.

Thank you Bob, that was it! Back to normal, not sure how I turned that on.

 

[Roveer]

Thanks for digging in so fast. I seem to be a magnet for finding bugs. I wanted to report that VOX mode behaves very differently, and most likely for obvious reasons, I'm assuming it's just watching for audio activity and not trying to follow the squelch in any way. I don't have any instances of ghost files with VOX but the way VOX works (forcing the VOX/Date directories would make it a lot harder for my post processing batch files. Not impossible, but more difficult. As much as I hate to see you have to do more work, I'm relieved to know that you found a problem and that it wasn't something specific to my set-up.

I'm going to continue my project (creating my batch files to process recorded mp3's) using VOX and will watch for any possible fix/changes you might be implementing. I understand that there is no time frame for this right now and that you have lots of stuff going on. I'm grateful for your response and the great software.

Thanks,

Roveer

Bob, I wrote my post processing batch files this past week using the "VOX" recording method (which does not create the ghost files that i was getting with the "activity" method.

Because VOX creates files in different directories based on date I had to add logic to my batch files to grab files from any directory under the VOX directory (not a difficult task). I then had to add some code to deal with the fact that when the batch file runs it will sometimes grab files as they are being written at the time and was producing multiple copies of the same file for a single call. That condition issues a "file is in use by another application" error that I can trap with an errorlevel check and not send those files until the condition is cleared. Right now my batch file is kind of ugly but it's working very well and allowing me to send my FTO calls to my phone email, exactly what I was trying to accomplish.

Roveer

 

[kb7gjy]

Shows Broadcasting to Broadcastify but not really.

Had an interesting issue popup this last week and just wondered if anyone else has had this problem.

Every once in awhile my BCD536HP gets a new IP from my router (I need to get a higher quality router, I know). So I check it every morning. Last week, I reset my IP addresses and reconnected my URL on my comm port settings, and my audio source. Verified that it was connected to broadcastify, UDP was RX and TX data, Ports were showing connected. Went to Audio Source URL setup and it as well showed UDP and TCP connected, Data being sent and received. I checked Source Client and it showed connected, and data was being sent and received.

One of my listeners contacted me and asked when the feed would be back up. I checked everything and it showed it was up and working properly, but no listeners. My uptime counter was running and show it had been up for several days and was still counting. When I tried to listen to my feed it showed offline.

I did a hard reset of the computer and power cycled the BCD536HP scanner, and the problem was solved and I was back online.

Just wondered if anyone else had ran into this problem before.

Thanks

 

[Roveer]

Had an interesting issue popup this last week and just wondered if anyone else has had this problem.

Every once in awhile my BCD536HP gets a new IP from my router (I need to get a higher quality router, I know). So I check it every morning. Last week, I reset my IP addresses and reconnected my URL on my comm port settings, and my audio source. Verified that it was connected to broadcastify, UDP was RX and TX data, Ports were showing connected. Went to Audio Source URL setup and it as well showed UDP and TCP connected, Data being sent and received. I checked Source Client and it showed connected, and data was being sent and received.

One of my listeners contacted me and asked when the feed would be back up. I checked everything and it showed it was up and working properly, but no listeners. My uptime counter was running and show it had been up for several days and was still counting. When I tried to listen to my feed it showed offline.

I did a hard reset of the computer and power cycled the BCD536HP scanner, and the problem was solved and I was back online.

Just wondered if anyone else had ran into this problem before.

Thanks

Set a static IP address on the scanner (don't use DHCP) and see if there is any way in the router to reserve that IP so DHCP doesn't hand it out. If there isn't, then see if you an restrict DHCP in the router to a range of address's (even the linksys routers do this), and set your scanner address as static outside that range. That should keep things separated.

 

[TomTN]

Within your router you should be able to specify a static IP for a specific MAC address. That solves one problem. The other issue I ran into similar to yours has to do with the host computer's power settings. If the computer puts the screen (or itself for that matter) to sleep then it breaks the connection. Disable these power saving modes and it seems to remain connected properly forever.

 

[Metrofire31]

New ProScan User

After using another software for my scanners for a few years, I recently became a ProScan subscriber -and BIG fan. It becomes a better programming tool for my primary two scanners - BCD996P2's - and enables programming of DMR, ProVoice, etc. I do have a couple of questions that I suspect some of you who have used the software longer will know -

1. Is there a way to set "Control Channel Only" when Importing a trunked system (non-EDACS)?

2. In programming FTO, I haven't figured out (only used it a week) how to add rows under the "Fire Tone Out" heading. I'm sure it's likely something simple and I'm not mechanically gifted (I wear loafers 'cause I can't tie my shoes)

Thanks for the help - and ProScan, thanks for a super tool for us scanner folks!!!!!

Metrofire31
Franklin, NC
WQIT636 (GMRS)

 

[ProScan]

After using another software for my scanners for a few years, I recently became a ProScan subscriber -and BIG fan. It becomes a better programming tool for my primary two scanners - BCD996P2's - and enables programming of DMR, ProVoice, etc. I do have a couple of questions that I suspect some of you who have used the software longer will know -

1. Is there a way to set "Control Channel Only" when Importing a trunked system (non-EDACS)?

2. In programming FTO, I haven't figured out (only used it a week) how to add rows under the "Fire Tone Out" heading. I'm sure it's likely something simple and I'm not mechanically gifted (I wear loafers 'cause I can't tie my shoes)

Thanks for the help - and ProScan, thanks for a super tool for us scanner folks!!!!!

Metrofire31
Franklin, NC
WQIT636 (GMRS)

Hi Metrofire31, Thanks for the compliments and glad you like ProScan.

On question 1, ProScan imports all the trunking frequencies from the RRDB regardless if some of the frequencies are control channel frequencies. The scanner operates in "Control Channel Only" mode on Motorola systems. It's by design.

On question 2, It sounds like you may not have a database file opened. If a database file is opened then the Tone-Out grid will show 10 rows than can be edited.

To open a database, go to the Database menu and click on Open or New but you probably know that since you are importing from the RRDB.

{edit} You are looking at the Fire Tone-Out grid under the Database tab and not the Fire Tone-Out Logging grid. Correct?

 

[ProScan]

ProScan Ver. 12.1

What's New In Version 12.1

• Fixed - Web Server Metadata Delay setting was changing the Delay on all Web Browser instances.
• Fixed - Recorder wasn't working on Fire Tone-Out.
• Fixed - Trunking Frequencies not saving Color Code on MotoTRBO systems.
• Fixed - TGIDs wasn't logging in Custom Search mode.
• Added - Recorder 48K Samples Per Second option.
• Many more small improvements.

ProScan supports the BCT15, BCT15X, BC250D, BC296D, BR330T, BC346XT, BC346XTC, BCD325P2, BCD396T, BCD396XT, BCD436HP, BCD536HP, BC780XLT, BC785D, BC796D, BCD996T, BCD996XT, & BCD996P2 scanners.

ProScan is the most powerful and feature rich scanner software in this world !!!

 

[mancow]

Check back with me later on this. I have a lot of request before this one and also doing database items for the next few releases.

Thanks for the reply, I just now saw it.

 

[AOR1000XLT]

Hi all I'm new here and I have this device "Uniden BCD536HP" I got a wifi dongle so I can hear the radio from an app called siren around the house. But I wanted to hear also outside the house with my phone so I heard you can do it by getting TeamViewer and ProScan So I have them both and setup my TeamViewer successfully yet I dont know what to do with ProScan to make it work.

If someone knows an alternative way to hear his radio through phone outside the house without making things so complicated please let me know.

Last request if you happens to have a guide for the features in ProScan that is also something I would like to know.

 

[buddrousa]

Are you asking to see and listen to your scanner outside your house what will you be using.
#1 Cellphone
#2 Laptop or other computer
Your choices will be a little different as I am running 8 copies of PROSCAN connected to 8 Scanners.
If you are using a PC/Laptop you can use the PROSCAN remote client if you are using a Cellphone the you need to run proscan at home with a copy of TEAMVIEWER and TEAMVIEWER on your cellphone which will eat into your cellphone battery and DATA PLAN.

 

[ProScan]

AOR1000XLT,
In addition to buddrousa reply. Do you have ProScan installed and connected to the BCD536HP Wi-Fi? I just want to know what area to focus on.
Each tab contains a major feature. Each feature is explained in the Manual. Click the menu Support -> Manual and once the manual comes up in the pdf reader, go to the table of contents.

I don't use TeamViewer but perhaps it's used for real time audio. ProScan has a feature called Web Server. Below are two links serving virtual scanners and audio. Using Web Server without TeamViewer uses Media Players to playback the audio remotely. Disadvantage of using Media Players is the network buffer causes latency around 40 seconds.

BCD996T Online
BCD536HP Online With Remote Control - Password -> 3 This scanner may go offline intermittently as I'm using it to test various things.

 

[jeremym70]

I have been a long time user of FreeScan but not seeing any support for the 325P2 and 996P2 with the DMR upgrades, so I am looking towards purchasing ProScan.
Just wondering if it supports or possibly will support a unified trunked or conventional database system? What I mean is if I make a change to a takgroup, site, frequency, alpha tag, tone, etc. with one scanner and then read the scanner with ProScan the next time I program another of my Uniden scanners that conventional or trunked system would update. If their was a change in the same field it would recognize the conflict and alert me to it. Otherwise it would update scanner #2 with the changes that were made on scanner #1. Hopefully that makes sense?

I have issues with updating things in one scanner but not keeping the change current in the other scanner, unless I go open two instances of the software and compare them line by line.

I'm not a software guy, but this doesn't seem like something that wouldn't be too difficult to implement. I use documents to go on my IPad, Iphone and Windows Laptop and it keeps the documents synched between all of them no matter where I make the change. It alerts me to conflicts if I made changes in multiple locations and creates a duplicate file so I can examine the differences and make appropriate changes.

Is this possible now or in the future?
Thanks!

 

[ProScan]

I have been a long time user of FreeScan but not seeing any support for the 325P2 and 996P2 with the DMR upgrades, so I am looking towards purchasing ProScan.
Just wondering if it supports or possibly will support a unified trunked or conventional database system? What I mean is if I make a change to a takgroup, site, frequency, alpha tag, tone, etc. with one scanner and then read the scanner with ProScan the next time I program another of my Uniden scanners that conventional or trunked system would update. If their was a change in the same field it would recognize the conflict and alert me to it. Otherwise it would update scanner #2 with the changes that were made on scanner #1. Hopefully that makes sense?

I have issues with updating things in one scanner but not keeping the change current in the other scanner, unless I go open two instances of the software and compare them line by line.

I'm not a software guy, but this doesn't seem like something that wouldn't be too difficult to implement. I use documents to go on my IPad, Iphone and Windows Laptop and it keeps the documents synched between all of them no matter where I make the change. It alerts me to conflicts if I made changes in multiple locations and creates a duplicate file so I can examine the differences and make appropriate changes.

Is this possible now or in the future?
Thanks!

As it is now, using a database file for another scanner type requires importing from the other scanner type database into the opened database file. I wanted to make the file exactly same as the scanner protocol commands with the same amount and type of fields.

It's on the list, implementing a universal database file for all DMA scanners and perhaps the Non-DMA scanners and BCDx36HP types too.

 

[jeremym70]

As it is now, using a database file for another scanner type requires importing from the other scanner type database into the opened database file. I wanted to make the file exactly same as the scanner protocol commands with the same amount and type of fields.

It's on the list, implementing a universal database file for all DMA scanners and perhaps the Non-DMA scanners and BCDx36HP types too.

Thanks for the reply and letting me know that this is not too far out of a request and it's being looked at. I should be purchasing ProScan in the next few days.

 

[Metrofire31]

THANKS, PROSCAN!!

Obviously, I missed somewhere knowing that Control Channel Only was built in to the software. That really makes programming a bit easier. And thanks for catching me at my error - using the wrong FTO tab. Thanks again for ProScan - the more I use it, the more I like it. Your FS competitor must have gone to sleep.

Metrofire31
Franklin, NC
WQIT636 (GMRS)