kittrav

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Oct 24, 2008
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It should be just a matter of putting the scanner in Mass Storage mode. To do that, re-insert the USB cable or power cycle the scanner then hit the "E" key when prompted. When the scanner is in Mass Storage mode, the port will disappear from the Device Manager.


Sometimes rebooting the computer will make problems go away.


Why do you want to uninstall ProScan? never recommend that. All it does is replace the exe and dll file with the same one. But if you want to, the txt (logging) files and ProScan.cfg (config) file shouldn't be deleted using the normal uninstall method. If deleting the folder then save the txt and ProScan.cfg file to a temp. location so they can be copied back to the original folder. Copy the files when ProScan is not running.
If by rebooting, you mean shutting down and restarting, no joy.

I seem to recall that when I refreshed Windows on another computer, checking the option of saving my files, the refresh deleted the ProScan and UniTrunker apps, along with all data in Users > (my name) > AppData > Roaming > Unitrunker.

Believe the Refresh also deleted all ProScan info, and FreeScan info, necessitating new downloads to reinstall all three apps.
 

kittrav

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Oct 24, 2008
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SC
I have two instances of ProScan, along with two instances of UniTrunker, running 24/7 on a Dell desktop, running Windows 10, through a 10-port Anker powered hub (to provide enough current to run a SDS100) that is exhibiting erratic behavior.

I have been having problems for some time with two Network Wi-Fi adapters, one a plug-in board on the back (for lack of a better description), the other a miniature USB dongle. Using Device Manager to disable, and then re-enable, those Network adapters sometimes restores Wi_Fi for brief periods, and Wi-Fi works for a brief time on Restart.

The more serious problem started when, I suspect, I failed to disconnect the SDS100, using Com Port 11, from ProScan, before trying to connect it to Sentinel to do updates. I would have to go into Device Manager to manipulate Com Port 11. I started getting a screen reading "DDE Server Window" is preventing shutdown, which after multiple shut down attempts progressed to taking an inordinate amount of time resulting in a screen that reads an error message is being sent to Microsoft. Worse, on restart, my USB SDR dongles would be recognized briefly, then disabled, without my being able to re-enable them. There were duplicate lines In Device Manager for each SDR dongle and they were all grayed out.

I'm also having problems using the Dell USB ports with my LogiTech wireless mouse and with thumb drives.

So.......... Restart isn't fixing the problem(s) and using the Command function to run file check and repair reports no issues. It appears I'm down to doing a Window Refresh.

Should I use the uninstall application for each ProScan instance before doing a Refresh, and how can I save my current ProScan data for each instance?
Off topic for ProScan thread, but for anyone interested, using Window's Event Viewer I have traced the problem back to Jan. 2nd when there was a BugCheck which caused a rebooting. The BugCheck code was 0x000009F which translates to Driver_Power_State_Failure.
 

trimmerj

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Jan 20, 2004
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Pasadena, MD
Can the sort order of the database be changed? Rather than an alpha or numeric sort, it seems to be sorted by entry creation date. Thanks
 

ProScan

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Can the sort order of the database be changed? Rather than an alpha or numeric sort, it seems to be sorted by entry creation date. Thanks
What type of scanner?
The database doesn't use a "entry creation date". Are you referring to the History Logging?
Which column are you referring to?
What type of sort order?

{edit} On the History Logging grid, click on the header of the column you want sorted. you will see a sort glyph indicating descending or ascending order. Click the same header again to toggle order.

In the Options - Logging tab, check the box "New Entries Auto Sort"
 
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trimmerj

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Jan 20, 2004
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Using a 996p2. Main database area. As the number of entries increase, it's getting harder to find items. I see the upload to scanner window also uses the same sort. Thanks1704723886307.jpeg
 

Indianabrad

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Feed Provider
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Sep 30, 2010
Messages
242
Location
Jasper County, IN.
Is anyone seeing my ProScan site down?
About a month ago I said I thought your site was down and you told me it was up. It is a strange issue, I can go to it on one of my PCs, but the other one just throws a blank browser tab. While on my PC that I can bring it up on, your site works perfectly. This is strange because, I'm am running the same popup & ad blockers on both PCs. Also on the PC that I can't go to your site on, I also can't go to it in a private window either.
 

ffighter17

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Joined
Dec 19, 2002
Messages
45
Location
Texas
Webserver Question:
I finally obtained my security certificate and can access my stream via no-ip web address. My question is when I go to my no-ip address it is not showing a secure connection. I have secure https checked. Am I missing something. The only reason I went through the trouble was so I could access via web at work but our firewall is still blocking it.
 

fxdscon

¯\_(ツ)_/¯
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Jan 15, 2007
Messages
7,467
Webserver Question:
I finally obtained my security certificate and can access my stream via no-ip web address. My question is when I go to my no-ip address it is not showing a secure connection. I have secure https checked. Am I missing something. The only reason I went through the trouble was so I could access via web at work but our firewall is still blocking it.

Does the certificate show as valid on the Proscan server page?
 

ffighter17

Member
Joined
Dec 19, 2002
Messages
45
Location
Texas
yes, but still showing not secure when my browser goes to the site.
I have also used my no-ip on my iphone and windows laptop and still giving me unsecure in the web address line
 
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