ProScan: Official Software Thread

[BigBadMass]

You router is dropping the connection to the scanner set the scanner to a STATIC ADDRESS on your network it is a DHCP issue with your router.

Hey Thanks for your note. I have my scanner set as static or "manual" as Uniden likes to call it . . . 192.168.1.190. My Win 11 machine is also set to manual at 192.168.1.171. No DHCP on either device. I'm running through ethernet (wifi turned off.) It worked before Win 11 and Proscan 24.2. So my guess is the problem lies in there somewhere.

 

[ProScan]

Hey Thanks for your note. I have my scanner set as static or "manual" as Uniden likes to call it . . . 192.168.1.190. My Win 11 machine is also set to manual at 192.168.1.171. No DHCP on either device. I'm running through ethernet (wifi turned off.) It worked before Win 11 and Proscan 24.2. So my guess is the problem lies in there somewhere.

It's not a Win 11 problem but perhaps something to do with the new laptop. I would temporarily turn off any antivirus/internet security software for a test and double and triple check that. I would also swap the Ethernet cables in the path, one at a time.

 

[buddrousa]

Also check that the Computer is always on never hibernate never turn off devices to save power it is ok to use screen saver and turn off the screen.
I have a SDS200 hardwired to a laptop Win 11 Pro the only time it drops the connection is when Windows does updates.

 

[Chris0516]

@ProScan Just wanted to say thanks, again. For sending me my key I saved the e-mail, and printed it.

 

[Chris0516]

Also check that the Computer is always on never hibernate never turn off devices to save power it is ok to use screen saver and turn off the screen.
I have a SDS200 hardwired to a laptop Win 11 Pro the only time it drops the connection is when Windows does updates.

Ditto to this!!! I have Win 11 Pro on a Dell Optiplex 7020. I set 'hibernate', to off. Also, Since my SDS100 is continuously connected. It drops during an update or re-boot.