I'm running the trial version v 4.1.0 Pro.
I am feeding the scanner audio into the Line-In input of my SB Live sound card. Input it working ok as I am able to hear the audio perfectly on the PC speakers.
When I go to Audio Control for Remote Scanner Over IP the audio level is so low you can't hear anything. For some reason the Line-In is extremely low to the ProScan software. I have the sliders set to MAX on the settings page, but the sound bars barely move.
I have Input Sound Device set to "SB Live! Wave Device" and mixer volume for Line-In at max setting.
As for the client connection it connects ok, but with little or no audio since the audio input doesn't seem to be working right.
Any suggestions from someone who might have had a similar problem? I'm running on Windows XP sp3.
It sounds like the Wave control in the Windows Mixer is set low. Is there a control marked "Wave" or "Wave In" or something similar? It should be located on the recording side but I have seen it located on the playback side. If that doesn't do it, for troubleshooting purposes I would turn up the other controls on the recording and playback side.
If you still can't get the audio up then I can send you a ProScan test file that increases the Mixer Wave In to 100%.
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