Proscan Owners, here's you a heads up. Learn how to de-authorize your installs. I just honestly thought Bob meant it when he said full support. I can't for the life of me think that I'm the only one who buys a lot of computer hardware quite a bit and who plays with Windows Betas. If I'd saw this coming; I would've bought another key instead of my PRS-800. We got in some extra cash and my wife & I both upgraded motherboards & CPU's and I bought the 800. I've upgraded as high as 2 or 3 times a month in the past.
My wife doesn't want me to buy another key because of the principle of the matter. I guess I'll get used to using ID Tracker to record.
1. Don't blame someone else, you did it.
2. Be careful and deactivate next time.
3. The excuse that "If I'd saw this coming; I would've bought another key instead of my PRS-800." is lame. You spent at least $400 on the PSR-800 and you can't afford $40 for 2 more licenses of ProScan???
4. Backup you HDD using the mentioned software above. I use a paid version of Macrium Reflect.
5. If you in fact do a lot of testing for Windows Beta's, you need to maybe adjust how you are doing it. I test software and OS' at work all the time and I use VMWare Worstation. It is pricey for home use but you can use the free version of VMWare Player or Sun's Virtual Box. If you need help on how to setup or anything else, IM me; I'll be glad to help you out and I might learn something from you as well.
I'm a big dork and test stuff at home too. I use multiple PCs in addition for VMWare. I have no less than 18 computers and servers at home (that are being used just not sitting in the basement off, the count on those are 8). The PC I'm on now is running the initial install of Windows 7 from when it went RTM. I have never had any issues or problems. I make sure it's patched, updated, defraged, cleaned (dust/hair/fur from inside) and stable. I like to have a workstation that I can use and not have to re-install Windows every other week. I run ProScan on a dedicated computer. The other activation of ProScan is on a laptop that I take on vacation and use at home while watching TV. In the 5+ years that I've had ProScan, I've had one time that I had to get another activation from Bob. He was very easy to work with and didn't question my request. It's been so long ago I don't remember what happened. I think I had a hard drive die and the backup didn't work which is why I bought Macrium Reflect (which is another excellent program that has excellent support).
Bob provides a great product with a great price and great support. I have never read where he was nasty to anyone or acted like the other person that makes software for scanners (no, it's not Don) and takes suggestions seriously. There are a few requests and suggestions that I've had that he's added to the product. There has been multiple times that I've had an issue with a new version and he's email me in less than 12 hours a fix to try out.
If anything, buy another 2 licenses and support him for the work that he's done for you.
