ProScan: Official Software Thread

[ProScan]

I downloaded the driver. It only shows two files and those files do nothing. Are we sure the link is good?

Link is good. Follow the instructions.

Windows Serial Drivers
If you connect the scanner to your Windows PC and select Serial mode, you will be prompted for the proper driver. Download and unzip the following file: Windows_Serial_Drivers.zip
When prompted, select the uniden_usbser.inf file.

If you are having problems installing the drivers, see the following general instructions (some steps might differ slightly, depending on your specific operating system).

1. Download and unzip the above driver.
2. Plug in the scanner using a USB cable.
3. Right click on the Windows Launch icon (bottom left corner) and select "Device Manager."
4. The device shows up with a yellow triangle.
5. Right click on device and select "Update Driver Software."
6. Select "Browse My Computer for Driver Software."
7. Navigate to the folder where you have unzipped the above driver.

The driver installed and is assigned as: Uniden Serial Port (COMx)
(x) will be replaced with the actual port number.

 

[Gary333]

There is no yellow triangle anywhere in the device mgr.

 

[ProScan]

There is no yellow triangle anywhere in the device mgr.

I would ignore step 4. Right click "USB serial device(COM3)" then choose "Update driver"

 

[Gary333]

I got the driver downloaded finally. It says Uniden Serial Port.

Still nothing in Proscan

 

[ProScan]

I got the driver downloaded finally. It says Uniden Serial Port.

Still nothing in Proscan

We're making progress.
What's the port number showing in the Device Manager?
Click the Auto Detect button. Does the comm port show up and what's the status showing?

 

[Gary333]

Port 3.

It's saying In Use by Instance

 

[ProScan]

Port 3.

It's saying In Use by Instance

Do this.
1. Change the port to None then click the Set button
2. Change the port back to the port 3 then click the Set button

 

[Gary333]

What should the Baud rate be set at?

 

[ProScan]

What should the Baud rate be set at?

115200

 

[Gary333]

Ok. I have done this. Nothing happened. It still shows In use by instance

 

[ProScan]

Ok. I have done this. Nothing happened.

Does the scanner show a normal display?
At the bottom on the left side on ProScan, do you see "COMM PORT Open Port 3, Baud Rate 115200"

{edit} Does the ProScan virtual scanner show SDS200 for the scanner type?
If you go to the Test & Extra tab, do you see data received from the scanner?

 

[Gary333]

The scanner is blank.

Port 3, Baud 115200 is showing

 

[ProScan]

The scanner is blank.

Port 3, Baud 115200 is showing

The actual scanner and not ProScan virtual scanner is showing blank?
Is the scanner powered up?
Does the actual scanner display show "USB Mass Storage" or nothing?

 

[Gary333]

My actual scanner is running and scanning fine,

The virtual scanner on my laptop is blank

 

[ProScan]

Is the scanner type in ProScan set to SDS200?
Go to the Test & Extra tab, do you see data received from the scanner?

{edit} Power cycle the scanner and see what happens.

 

[Gary333]

It's set SDS200

0 . Blank on the text&extra tab

 

[ProScan]

It's set SDS200

0 . Blank on the text&extra tab

I think the scanner needs to be power cycled. I should of advised on that earlier.

 

[Gary333]

Unplug and plug in?

 

[ProScan]

Unplug and plug in?

I would use the Volume/Power knob so the current scanner config is written to the SD card.

 

[Gary333]

it didn't help. Nothing changed. Blank Virtual Scanner